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Lead Service Designer
2 weeks ago
**Lead Service Designer - Inside IR35**
**Contract Term: 12 Months**
**Contracting Authority: The Home Office**
**Location: London or Bristol (2-3 days per week in office)**
The first duty of Government is to protect the public. Since 1782, the Home Office has led work to keep the country safe from those who seek to do it harm; in doing so, we make a vital contribution to HM Government’s plan for a stronger, fairer, outward-looking and united Britain.
The Home Office covers three systems: Homeland Security, Public Safety and Borders, and Immigration and Citizenship. These systems work collaboratively to deliver our cross-cutting priorities, whilst providing increasingly efficient and secure services for the public. These are difficult areas that can rapidly change in the global environment we work in - this makes us one of the most exciting and stimulating government departments in which to work.
**Description**
To work in creating and delivering the Service Operation Model for Live Services. The Operating model for ESN is an essential element of service acceptance and the lack of an agreed enduring model remains a programme risk. Work on this is about to commence and requires service designer to support this work from the outset.
**Key Deliverables**
- Work in creating the Service Operation Model for Live Services.
- To Lead the delivery of Service / Future Operating model.
- Supporting several workstreams in programme delivery - Air to Ground, Control Rooms and Devices.
- Capturing requirements which includes services for Procurement and Delivery of Products that are fit for the future operation.
**Skills/Knowledge required**:
- Service Integration and Management (SIAM)
- Service Architecture
- Service Design
- ITIL (Specialist Knowledge)
- Project Management
**Disability confident**
**We will be in touch to discuss your suitability and arrange your Guaranteed Interview.**
**Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.**- Please be aware that this role can only be worked within the UK and not Overseas._
