Trading Assistant

1 day ago


Heathrow, United Kingdom The Parts Alliance Full time

More information about this job below:
As leaders within the automotive aftermarket, we have an excellent opportunity for a Trading Assistant to join the team, based within our Heathrow Branch.

We are looking for a dynamic Trading Assistant to join the automotive industry, who will encompass all aspects of sales, customer service, and warehouse stock coordination, and distribution where required to support and deliver an excellent service whilst achieving set personal; and branch KPI’s.

As a Trading Assistant you will be proactive and positive towards branch and company promotions and initiatives; leading on our aim to be the best supplier, employer and customer within our industry.

**Main duties include**:

- Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
- Fully satisfy customer needs in respect of any part orders, respects or queries they may have
- Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sale product promotions
- Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
- Check and put away supplier delivered parts by checking product quantities against supplier advice note / Parts Alliance Group documentation
- Load delivery vans prioritising delivery runs and double-checking parts numbers against advice notes
- Check customer returns for resale, warranty, or surcharge by checking all returns paperwork against parts, checking for damage, completing the relevant paperwork, update the database and clean up product for resale if applicable
- Carry out regular stock checks ensuring quantities in the bin locations match those on the computer database following procedures
- Deliver product to customers premises on time and in full by unloading product at customers premises in relation to corresponding paperwork, receiving a proof of delivery signature from the customer and taking payment if required (Cash / Cheque)

**What you'll need to succeed**:

- Able to work well and deliver results under pressure
- Organised with great attention to detail
- Customer focussed
- Dynamic, outgoing and energetic
- Target driven, motivated by sales and able to deal with rejection
- Willingness to learn and develop
- A team player with the ability to also work independently
- Excellent interpersonal and communication skills, both written and verbal
- IT Literate
- Knowledge of car parts and MAM/Allicat are desirable
- Full UK Driving License with a maximum of 6 points
- Previous automotive experience is advantageous
**Salary**

Competitive + opportunity to earn a performance related bonus of up to an additional £2,400 pa.

**Working Hours**

46.25 (average) hours, Monday to Friday, including alternate Saturday working

**What We Offer**
- 28 days annual leave, including bank holidays (and opportunity to increase annual leave for time served)
- Online employee discount scheme including big discounts to local cinemas, theme park attractions, major retailers and much more
- Healthcare cash plan
- Company pension
- Internal Development Programmes
- Career progression
**How to Apply**

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