Engagement Officer

4 days ago

Heathrow Villages, United Kingdom Trinity Resource Solutions Full time

£37,000 | 12-month FTC | Heathrow area (hybrid)
Full-time
Are you a confident communicator who enjoys presenting, engaging with people, and supporting events across the UK? Do you thrive in roles that blend outreach, coordination, and relationship-building?

This Engagement Support Officer position offers the chance to work with a respected UK organisation in the aviation sector, supporting its membership community during an exciting period of modernisation and growth.

About the Organisation
You’ll be joining a long-standing professional body and trade union representing over 10,000 aviation professionals. They play a vital role in supporting members on workplace issues, career development, training, and industry-wide policy and safety matters.
With new leadership in place and an active programme of improvement underway, this is a fantastic time to get involved and make a meaningful contribution to the organisation’s member engagement strategy.

The Role
The Engagement Support Officer is a key member of the engagement and career services team, responsible for building connections with new and prospective members, particularly trainee and early-career professionals.

Key Responsibilities
Membership Engagement & Recruitment

Attend induction days nationwide to deliver presentations and promote membership
Build relationships with training providers, schools, and industry partners
Follow up with new joiners, manage queries, and process membership applications
Prepare presentations, written materials, and recruitment content
Maintain accurate member tracking and reporting Career & Early-Career Support

Share job opportunities and careers content through internal platforms
Assist with training events, webinars, and career fairs
Support logistics and marketing for nationwide engagement events
Help strengthen engagement with trainee and associate members Relationship Management

Work closely with internal teams, committees, and stakeholder groups
Support collaboration across the organisation’s member network
Represent the organisation professionally at events and outreach activity What We’re Looking For

Confident presenting to groups and engaging with diverse audiences
Strong relationship-building and communication skills
Highly organised, proactive, and able to manage multiple deadlines
Experience in engagement, outreach, events, membership, or stakeholder roles is a plus
Willing and able to travel across the UK for inductions and events (expenses covered) Benefits

£37,000 salary
25 days holiday, increasing annually up to 30 days
Hybrid working with a modern HQ near Heathrow (free parking + great transport links)
Above-average DC pension scheme
Health cash plan covering dental, optical, health screening, therapy, vaccinations, wellness treatments & more
Supportive, collaborative working environment during an exciting period of transformation How to Apply
If you're passionate about engagement work and keen to support professionals in a unique and meaningful sector, we’d love to hear from you

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