Service Administrator

2 weeks ago


Solihull, United Kingdom Whale Tankers Ltd Full time

**Job Title**: Service Administrator
**Hours**: 39.5 hours/ week (Coverage
- 8:00am
- 5:00pm)
**Salary**: £20,000 - £22,500 per annum DOE.

**Job Description**:
Your responsibilities will be: -
- Raising job sheets and booking work into the workshop
- Updating the service schedule
- Maintain workshop job sheets
- Enter parts used and reconcile hours
- Research, prepare and generate workshop repair quotations
- Order pars in preparation for workshop repair jobs
- Maintain stock and re-order when necessary
- Raise purchase orders, reconcile costs and book stock in
- Arrange transport for collection and deliveries
- Chase workshop job purchase orders
- Maintain job folders
- Administer oil waste disposal and manage stock levels
- Process customer order numbers
- Invoicing
- Taking credit card payments
- Administer HRIS system
- Booking and administration of ADR tests
- Administration of workshop equipment check sheets
- Scheduling of engineering training
- Customer site induction
- Any other ad hoc duties

Job Requirements:

- Previous customer service skills
- Good IT skills
- including strong knowledge of Microsoft Word, Excel, Power Point and Outlook
- Excellent telephone manner
- Ability to work in a fast-paced environment
- Good attention to detail & strong organisation skills
- Ability to work on own initiative and as part of the team
- Good written and verbal communication skills
- Previous experience on a Service Desk would be desirable



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