Head of Strategic Workforce Planning

**Details**:
**Reference number**:

- 414239

**Salary**:

- £81,000
- A Civil Service Pension with an employer contribution of 28.97%

GBP

**Job grade**:

- SCS Pay Band 1

**Contract type**:

- Permanent

**Business area**:

- HMRC - CPO - Workforce Transformation and Partnering

**Type of role**:

- Human Resources
Senior leadership

**Working pattern**:

- Flexible working, Full-time, Job share

**Number of jobs available**:

- 1

**Contents**:

- Location
- About the job
- Benefits
- Things you need to know

**Location**:

- Belfast, Birmingham, Bristol, Cardiff, Croydon, Edinburgh, Glasgow, Leeds, Liverpool, Manchester, Newcastle-upon-Tyne, Nottingham, Portsmouth, Stratford

**About the job**:
**Job summary**:
**The Workforce Transformation & Partnering (WTP) Directorate leads the Workforce Transformation portfolio, covering People Strategy, Organisation Design & Development, Strategic Workforce Planning, the people impacts of change and workforce capacity.**

WTP is part of the People & Place Group and is responsible for the actions that facilitate the transformation of our workforce, aligned to HMRC strategic, operational and transformational ambitions and includes strategic business partnering and HR casework. Our aim is to deliver strategic business solutions to leaders and in support of colleagues achieving HMRC’s vision of being a trusted, modern tax and customs authority, enabling them to meet their strategic objectives. WTP delivers strategic people and organisational solutions, operating as a trusted advisor and executing outcome focused results enabling the business to operate at its best.

**Job description**:
**This pivotal SCS1 role demands an exceptional leader to drive HMRC's Strategic Workforce Planning (SWP) agenda, ensuring we have the right people, with the right skills, in the right places, to achieve our ambitious long-term objectives. You will lead the Centre of Expertise for SWP, translating strategic ambitions into actionable workforce solutions.**

**Key Accountabilities**:

- ** Leadership of Strategic Workforce Planning Service & Outcomes**:

- Develop & Implement the Strategic Workforce Strategy: Drive a data-driven workforce strategy that anticipates future needs, identifies critical capabilities and capacity, supports the Government's place agenda, and enables HMRC's evolution.
- Lead the SWP Function: Utilise data and insights to respond to macro trends, future of work shifts, internal drivers and long-term challenges, aligning with HMRC's strategic objectives.
- Deliver the Strategic Workforce Capability and Capability Plan: Establish HMRC's workforce baseline, quantify skill and capacity demands, and identify supply solutions in collaboration with partners.
- Develop Workforce Location Strategy: Design and implement HMRC's approach to workforce location.
- Lead Scenario Planning: Assess workforce risks and opportunities to ensure adaptability and resilience.
- Enhance SWP Tools & Methodologies: Develop enterprise-level, data-driven approaches for insight generation, translating strategic objectives into evidence-based workforce choices. This includes:

- Defining and implementing capacity/capability baselining and demand forecasting.
- Leading the design and implementation of Position Management.
- Proactively contributing to tooling design for capacity and capability across the Department (e.g., SAP, Government Skills Campus, Org Visualisation).
- Utilising workforce data and analytics for actionable insights and tracking.
- Establishing metrics and reporting frameworks to measure effectiveness.
- Presenting clear and compelling workforce insights to leaders to drive choices and action.
- Increase organisational SWP capability: Elevate internal expertise in strategic workforce planning.
- Integrate SWP with Business Planning: Ensure seamless connection between SWP and in-year planning, integrating workforce considerations into strategic and tactical business cycles (+5 years).
- Visualise Workforce Data: Work with partners to develop visualisations that surface and manage workforce opportunities, risks, and issues.

**2. Leadership of Teams & Relationships**:

- Build & Lead High-Performing Team: Develop and inspire an effective Strategic Workforce Planning core team in addition to vital delivery partner teams.
- Cultivate Key Partnerships: Build trusted relationships with critical partners (e.g., Capacity and Workforce, Finance, Workforce Transformation, Organisational Design, People Analytics, Learning, Talent Acquisition, Heads of Professions, Business Groups) to ensure alignment and drive outcomes.
- Lead Stakeholder Engagement: Engage senior stakeholders, including HMRC's Executive Committee, in the development and implementation of the strategic workforce plan.
- Chair SWP Boards: Lead HMRC SWP boards, collaborating with workplace and finance colleagues.
- Review SWP Operating Model: Identify and implement high-level design recommendations for the SWP operating