Hotel Weekend Receptionist

2 weeks ago

Stevenage, United Kingdom Hotel Cromwell Full time

Hotel Cromwell is a thriving hotel in the Old Town of Stevenage, with 77 bedrooms and a large Conference and Banqueting business including weddings, funerals, birthday parties and corporate events, since its recent refurbishment the venue is the first choice in the town for all sorts of occasions

We are currently looking to recruit an enthusiastic and driven Hotel Weekend Receptionist to join the team ensuring our guest’s expectations are always exceeded and that we build on the great reputation of the hotel.

We are looking for someone passionate and excited about great customer service and with superb organisation skills. You should have some previous experience, in a similar environment and be happy dealing with our Hotel Guests.
- Confident, great with guests and organised.
- Calm, efficient and able to work under pressure;
- Able to work as part of a team and on own initiative;
- Able to demonstrate excellent personal presentation and communication skills;
- Passionate about delivering exceptional levels of guest service;
- Flexible, motivated and committed;
- Polite and courteous;
- Able to adapt to different and changing situations;
- Innovative and creative thinking;
- Able to demonstrate good IT skills;
**Responsibilities will include:

- **
- Welcome (check in) all arriving guests to the required minimum standard;
- Bid farewell (check out) all departing guests to the required minimum standard;
- handle all telephone calls, including external and internal for in-house guests, enquiries and other departments;
- record and report maintenance and security issues, raised by guests or employees and follow up where appropriate;
- record and process lost property and follow up where appropriate
- Make out-of-hour bedroom reservations;
- conduct general administrative duties using Microsoft office, internet explorer, the hotel property management system etc;
- make lunch and dinner reservations in the hotel restaurants for in-house guests and non-residents;
- Balance cash and card charges at the end of each shift

This is a part time position of 16 hours per week during weekends. The position requires a mix of early and late shifts.

This is an ideal opportunity to develop your career in hotels.

**Job Type**: Part-time

Pay: £10.50-£11.44 per hour

Expected hours: No more than 16 per week

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Weekend availability

Work Location: In person

  • Hotel Receptionist

    2 days ago

    Stevenage, United Kingdom Hotel Cromwell Full time

    Hotel Cromwell is a thriving hotel in the Old Town of Stevenage, with 77 bedrooms and a large Conference and Banqueting business including weddings, funerals, birthday parties and corporate events, since its recent refurbishment the venue is the first choice in the town for all sorts of occasions! We are currently looking to recruit an enthusiastic and...

  • Hotel Receptionist

    2 weeks ago

    Stevenage, United Kingdom Hotel Cromwell Full time

    Hotel Cromwell is a thriving hotel in the Old Town of Stevenage, with 77 bedrooms and a large Conference and Banqueting business including weddings, funerals, birthday parties and corporate events, since its recent refurbishment the venue is the first choice in the town for all sorts of occasions! We are currently looking to recruit an enthusiastic and...

  • Night Porter

    3 days ago

    Stevenage, United Kingdom Hotel Cromwell Full time

    The Hotel Cromwell has a vacancy for a Part time Night Team Member. (Night Porter) A typical shift would be 11pm to 7am for two or three nights a week which will include weekends. Main objectives of the Night Team Member position are: - To be responsible for welcoming guests and ensure the Check in and Checkout procedures are followed smoothly and...

  • Housekeeper/room Attendant

    2 weeks ago

    Stevenage, United Kingdom The Cromwell Hotel Full time

    An opportunity has arisen for a **Housekeeping Team Member **( Room Attendant) at The Cromwell Hotel. This is a zero contracted position but there will be the opportunity to work 1 or 2 mornings at the weekends. Up to 12 hours per week for two shifts. A typical shift would be 9am to 2pm but shift days and times can be discussed at interview. Your main...

  • Receptionist

    2 weeks ago

    Stevenage, United Kingdom james richards car sales Full time

    Receptionist / Showroom Host Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our BMW Dealership in Borehamwood is looking to recruit a new Receptionist / Showroom Host. About the position -...

  • Receptionist - Part Time

    7 days ago

    Stevenage, United Kingdom Holiday Inn Stevenage Full time

    **Job Ref**:INT21588 **Branch**:Holiday Inn Stevenage **Location**:Holiday Inn Stevenage, Stevenage **Salary/Benefits**:11.94 ph **Contract type**:Permanent **Hours**:Part Time **Shift pattern**:06:45-23:15 **Hours per week**:16h **Posted date**:15/09/2024 **Closing date**:17/10/2024 Who are we? Aimbridge Hospitality EMEA are a division of the...

  • Part Time Veterinary Receptionist

    4 days ago

    Stevenage, United Kingdom CVS UK Ltd Full time

    **We have a fantastic opportunity for a Part Time Veterinary Receptionist to join our friendly and supportive team here at Roebuck Veterinary Group!** This is a permanent part time role (30+ hours per week), working varied shifts to include evenings and weekends. As a receptionist you will provide a friendly, efficient and professional service to our...

  • Receptionist/admin Support

    2 days ago

    Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

    We are recruiting for a Receptionist/Admin Support who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. An exciting opportunity has arisen for a motivated and dynamic individual to join our administrative team within the Cardiology Department at Lister Hospital for a period of maternity leave...

  • Full Time Kitchen Porter

    1 week ago

    Stevenage, United Kingdom Hotel Cromwell Full time

    An opportunity as arisen for a Kitchen Porter to join the kitchen Team at Hotel Cromwell. The shift pattern will be 5 days out of 7 and a mix of shifts from 9am - 5pm or 3pm until 11pm As a Kitchen Porter you will be responsible for the general cleanliness of the Kitchen. Main duties will included: Operation of our industrial dishwasher Washing pots, pans...

  • Night Porter

    2 weeks ago

    Stevenage SG AZ, United Kingdom BEDFORD SWAN HOTEL Full time £6,355 per year

    The Hotel Cromwell has a vacancy for a Night Team Member. (Night Porter)A typical shift would be 10.30pm to 7am. This is a full time positon.Main objectives of the Night Team Member position are:To be responsible for welcoming guests and ensure the Check in and Checkout procedures are followed smoothly and efficiently.Maximise the service opportunities for...