Hire Controller

1 week ago


Trafford, United Kingdom Bowdon Associates Ltd Full time

**Job Title**: Hire Controller

**Location**: Trafford Park

**Salary**: £26,000 - £28,875

**The Client**

Our client is a provider of industry leading tool hire equipment throughout the UK is looked for a motivated, dedication and team spirited Hire Controller to join the team.

**Key Areas of Responsibility**
- Providing customers with the appropriate information & pricing to win the hire.
- Keeping the Sales team involved with updates, opportunities & potential issues.
- Overseeing any problems regarding deliveries & collections ensuring we resolve in a timely manner and use the escalation process where necessary.
- Off hiring machines providing correct communication is provided to the customer.
- Ensuring KPI’s are met.
- Networking with the sales team to find enquiries and ensuring hire is front of mind.
- Participating in team meetings offering knowledge and suggestions where needed.
- Looking for ways to improve the processes within the hire desk to be more efficient.
- Escalating any potential issues to the management team.
- Keeping credit to a minimum, therefore ensuring attention to detail is maintained.

**The Person**
- GCSE A-C (9-4) or equivalent in Maths & English
- Good communication skills both written and verbal
- Proficient in Microsoft Office packages
- Excellent attention to detail
- Customer service: 2 years (preferred)
- tool hire: 2 years (preferred)

**Benefits**
- Competitive salary with career progression
- Pension Scheme
- Discretionary Bonus Scheme
- 24 days annual holiday + bank holidays (increases with service)
- Simplyhealth Cash Plan (including retail discount scheme)
- Critical Illness Cover
- Life Insurance
- Employee Assistance Programme (EAP)
- Staff discount on products

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£28,875.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme


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