Customer Services

2 weeks ago


Tamworth, United Kingdom Elitep Full time

Are you a customer service enthusiast living in or around Tamworth?

Elite Personnel has an exciting opportunity for you

We are currently recruiting for Contact Centre-Customer Services Operatives to join our client’s dynamic team in Tamworth on a temporary basis, with the potential for permanent placement.

This position is office based and is fast paced.

Key Responsibilities:
The role of a Contact Centre-Customer Services Operative:

- Handling inbound calls and providing exceptional customer service by addressing customer inquiries promptly and efficiently. NO SALES
- Updating and maintaining accurate customer records on CRM system and some Excel.
- Identifying customer needs and resolving queries effectively.

Experience Required for a Contact Centre-Customer Services Operative:

- Strong customer service skills with a pleasant telephone manner.
- Basic IT proficiency.
- Previous contact centre - customer services experience is beneficial but not essential, as full training will be provided.

Hours for this role are Monday to Friday 37.5 hours a week with shifts between 8am to 6pm.

**Benefits**:

- This role will be working initially via Elite Personnel which will be weekly paid
- Holiday pay
- Pension scheme

Please Note:


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