Customer Service Consultant

Join Burberry's world-class customer service team and deliver exceptional luxury experiences to discerning clients across multiple channels.Customer Service Consultant - German speakingReporting to the Customer Service Team Leader, the Customer Service Consultant is responsible for delivering Burberry customers with a unique, luxury experience through...

We are seeking a Customer Service Associate / Cashier to join our team in providing exceptional service to our customers. This role requires strong communication skills and the ability to handle transactions efficiently. **Duties**: - Greet customers in a friendly and professional manner - Process customer transactions accurately and efficiently - Provide...

Burberry’s Customer Service teams sit at the heart of our luxury customer experience, delivering a personalised world-class service through expert product knowledge and a genuine passion to cultivate relationships. We are currently looking for service-driven individuals to join us as Consultants where you will be at the forefront of our iconic brand,...

As a Customer Service Assistant, you will be the frontline ambassador for our brand. You will engage directly with customers, providing them with product information, answering queries, and closing sales. Your role is crucial in ensuring customer satisfaction and driving sales growth. **Key Responsibilities**: - Engage with customers face-to-face, via...

**Duties**: - Answer incoming calls and respond to customer queries - Provide information about products and services - Assist customers with orders, refunds, or exchanges - Resolve customer complaints in a professional manner - Upsell products or services to customers when appropriate - Perform data entry tasks accurately and...

**Duties**: - Provide information about products and services - Process orders and returns accurately - Perform data entry tasks to update customer records - Analyse customer inquiries and provide appropriate solutions - Upsell additional products or services to customers - Maintain a high level of phone etiquette at all times **Skills**: - Ability to...

**Duties**: - Upsell products or services to customers where appropriate - Analyse customer needs and recommend suitable solutions - Perform accurate data entry and maintain customer records - Demonstrate outstanding phone etiquette at all times **Skills**: - Strong communication skills to effectively communicate with customers - Ability to analyse...

PURPOSEBurberry’s Customer Service teams sit at the heart of our luxury customer experience, delivering a personalised world-class service through expert product knowledge and a genuine passion to cultivate relationships.We are currently looking forservice-driven individuals to join us as Consultants where you will be at the forefront of our iconic brand,...

**Responsibilities**: - Perform data entry tasks accurately and efficiently - Utilise upselling techniques to promote products or services - Analyse customer needs and recommend suitable solutions - Demonstrate strong phone etiquette when interacting with clients - Serve multilingual customers with professionalism and courtesy **Qualifications**: -...

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...