Customer Relations Advisor

7 days ago


Christchurch, United Kingdom Penton Motor Group Full time

Customer Relations Advisor needed to join our small friendly team within our contact centre at our Christchurch branch.

This position is for the hours of 08:30am - 17:30pm Monday, Thursday, Friday and Saturday mornings 08:30am - 12:30pm on a rota basis.

There may be a possibility to change the working days.

We are looking for enthusiastic and positive individuals who possess excellent communication skills, who can follow processes and are dedicated to delivering high standards of customer service. As a business owned and run by family - Customer satisfaction is of the utmost importance to us. We have sites in Christchurch, Poole and Salisbury. At Penton Motor Group we work as a team, so we need you to be flexible and work well with others. Oh and to have some fun too

This role will mainly include:

- Answering incoming phone calls

Administration duties

Making outbound phone calls to ensure we are providing the best service

Dealing with queries on many different online platforms

Making bookings for all our branches

Working with a few different systems

You will receive 22 days holiday per year, plus an additional day off for your birthday, staff discounts, commission and training by the manufactures, as well as in house training.

We look forward to hearing from our new team member

**Job Type**: Part-time

**Salary**: £21,000.00-£22,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Flexitime
- Monday to Friday
- Weekend availability

Work Location: In person

Reference ID: Customer Relations Advisor


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