Zero Hours Guest Operations Specialist Bhx

3 days ago


Birmingham, United Kingdom Signature Aviation Full time

**Guest Operations Specialist** - Signature Aviation, Birmingham FBO

**Zero Hours**

**Who we are**:
With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organisation and a certified Great Place to Work, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team.

Signature provides a variety of benefits, programmes, and resources to support our team members' overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the communities where we operate and empowering the next generation of aviation professionals.

**Your new role**:
As Guest Operations Specialist you will help coordinate the smooth running of our Airport base which includes liaising with aircraft operators, travel organisers, the airport authority, third-party suppliers, air crew, guests and relevant authorities to co-ordinate the arrival and departure of our clients' aircraft at the airport.

You will be the face of the business providing world class service to our guests, ensuring a smooth transition through our facility whilst safely delivering ground services to our guests' aircraft.

**About you**:

- Previous experience within aviation in a similar role
- Ability to work accurately under pressure in an operational environment
- Excellent customer service skills
- Understanding of VIP customer expectations and proven anticipation of needs
- Flexibility of start and finish times within the shift pattern
- Willingness to learn new skills, with full training provided
- Excellent interpersonal skills
- Qualifies to hold a full airport ID
- IT Literate and proficiency in using Microsoft Office programmes - Word, Excel, Outlook etc
- HGV licence (desirable)
- Valid and clean driving licence
- Serious about safety
- Additional languages are desirable but not essential

**Interested?**

To apply, simply submit your updated CV outlining your qualifications and experience.



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