Case Administrator

Job ref: 192923

TPR grade: 12 - Lead Administrator

**About us**:
More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings. With a career at TPR, you’ll be joining an organisation that will impact on millions of lives for decades to come.

Everyone at TPR plays an important role in helping to keep more than £2 trillion of savings safe. We’re committed to bringing people into TPR who are ready to make a difference and put UK savers at the heart of what we do.

It is important to us that TPR remains a great place to work. We do all we can to help our people reach their full potential with learning, secondment, and development opportunities. We put our 900+ employees first, supporting flexible working and offer a diverse, lively, and inclusive environment. This includes our Disability Network, Family Network, LGBT+ Network (Proud), Minority Ethnic (ME) Network and Women’s Network, which offer spaces to connect.

Our new corporate strategy outlines a bold and challenging vision of how pensions regulation should evolve to keep pace with a change in the scale and nature of the industry. We are at the start of that journey. Join us to find out what part you can play.

We operate a hybrid working model, with regular attendance in our Brighton office to connect with colleagues across the business.

**Role**:
We have an exciting opportunity to join our Frontline Support Team. The purpose of the role is to provide administration support to colleagues in our Regulatory Compliance and Market Oversight departments.

You will work in our Frontline Support area and carry out tasks such as minute taking for meetings, sending out agendas and ensuring documents are saved correctly onto our case management system. This can be a fast paced, reactive department and you’ll need to be flexible.

You may be required to travel to attend and take minutes at external meetings throughout the country.

This is an ideal role to start your career in The Pensions Regulator and there are opportunities to progress throughout the organisation.

**Responsibilities**:
You will:

- provide administration for internal and external case team meetings and calls, including coordinating timing, sending out agendas taking minutes. and data entry
- ensure all case related correspondence is saved appropriately to the document management system
- support with creation of legal bundles, storage and handling of evidence obtained as part of a warrant in line with Criminal Procedures and Investigations Act 1996
- to support an inclusive environment where diversity is valued
- consistently meet service levels and deadlines

**Essential and desirable criteria**:

- Able to prioritise and have a flexible approach.
- Excellent organisational skills.
- The ability to communicate effectively with wider departments.
- Excellent attention to detail.
- Confidence to work both autonomously and as part of a team as required.

**Salary and benefits**:
As well as a starting salary of £25.505, we offer:

- Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
- discretionary bonus arrangements
- access to performance related pay progression
- 25 days annual leave provision
- flexible working arrangements
- development opportunities
- enhanced parental leave arrangements
- a free employee assistance programme
- an excellent office location in Brighton

**How to apply**:

- a covering letter with details of how your skills and experience meet the role requirements
- a copy of your CV
- details of your notice period

Applications will be considered on a part time and job share basis.

The Pensions Regulator is an arm’s length government body and part of the public service.