Iso Compliance Officer

7 days ago


Crawley, United Kingdom Templeton Cleaning Services Full time

Templeton Cleaning Services Ltd is a leading cleaning service provider dedicated to delivering high-quality, reliable cleaning solutions to our clients. We are committed to maintaining excellence in our operations and are currently seeking an ISO Compliance Officer to ensure our processes meet ISO standards, drive continuous improvement, and support our commitment to quality service.

**Key Responsibilities**:

- Develop, implement, and maintain ISO 9001 (or relevant ISO certifications) quality management systems specific to cleaning services.
- Ensure compliance with ISO standards in all aspects of the cleaning company’s operations, including service delivery, staff training, and safety protocols.
- Coordinate and lead internal and external ISO audits, identifying areas for improvement and implementing corrective actions.
- Oversee the documentation and record-keeping processes to ensure compliance during audits.
- Work with management to develop and update cleaning service policies and procedures.
- Monitor service quality metrics and recommend improvements to maintain customer satisfaction and ISO compliance.
- Ensure the company is prepared for ISO re-certification and ongoing audits.

**Qualifications**:

- Certification or training in ISO 9001, ISO 14001, or other relevant ISO standards (specific to service or quality management).
- Previous experience in ISO compliance, quality assurance, or operations within the cleaning or facilities management industry is preferred.
- Strong understanding of ISO audit processes and quality management systems in a service-oriented environment
- Excellent organizational, communication, and problem-solving skills.
- Attention to detail with the ability to analyze and improve operational processes.
- Ability to train and motivate staff to maintain high standards of service delivery.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong interpersonal skills and ability to collaborate with various teams.

**How to Apply**:
**Job Type**: Part-time

Pay: From £18.00 per hour

Expected hours: 8 - 24 per week

Schedule:

- Monday to Friday

**Experience**:

- Regulatory Affairs: 1 year (preferred)

Work Location: Hybrid remote in Crawley RH10 9TU

Reference ID: ISO Compliance Officer


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