Administrator Within Our Student Support Team
1 week ago
Vacancy details
**Talent pool**:
- Operations - HE - Operational Services**Title**:
- Administrator within our Student Support Team, London**Contract type**:
- QA HE Ltd FTC**Job advert**:
**Administrator within out Student Support Team**
**QA Higher Education on campus at Northumbria University, London**
**Monday - Friday 9am
- 5.30pm, fulltime contract currently to November 25**
- Do you have experience within a busy student facing or customer support environment or are you a recent Graduate looking to gain experience and grow your career within the Education sector?- Are you used to a fast paced, customer facing role where you are constantly multi-tasking? If so, we have the perfect opportunity for you**About the role**: As Ask4Help Administrator you will work with a small team acting as the first point of contact for all Northumbria University, London students, handling a full range of student enquiries received (face-to-face and virtual) and referring to more specialist teams where appropriate.
Your ability to give our students an excellent level of customer service is vital to our student success. Good IT, ability to use our CRM system, Word and Excel skills a MUSTNB very occasionally you will be required to work evenings and weekends for cover and during peak periods.**Bring your experience**:
- Good administration skills with attention to detail.-
- Excellent written and oral communication and interpersonal skills.- Managing a busy and varied workload, in a pressurised environment, adhering to deadlines- Exceptional problem-solving skills with the ability to work on own initiative.**A little more about QA**:
- Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.-
**Equal Opportunities**
- At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.- We look forward to hearing from you- #administration- #studentsupport- #london- #customerservice- #LifeAtQA- #highereducation- #administrationVacancy location
**Location**:
- London, London, London (Middlesex Street)General information
**Reference **:1000007892
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