Gda Apprentice Finance and Legal Services

**Greenwich Direct Apprentice**ship**:
**An opportunity for external applicants**:
**WORK EARN LEARN**:
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**Finance and Legal Services Apprentice - work, earn and learn**

To work as part of the payroll team updating service users records to become legislatively compliant and meet demands of changing regulations. The role will require someone with excellent IT skills and a good attention to detail. Training and mentoring will be provided on the job.

The Payroll Team in the Directorate of Finance and Legal is responsible for delivery of an end to end payroll service.

We provide a payroll service to the Royal Borough of Greenwich and a number of external organisations and Academies to over 10,000 employees.

We are looking for someone with a keen interest in calculations, attention to detail and the want to provide a high quality service, who is eager to learn, and is driven and self-motivated to deliver exceptional work for a truly unique and exciting London borough.

**Professional Duties**:
The apprentice will be expected to:

- As allocated by your line managers, perform a range of basic business administration duties which include specific tasks related to the formal qualification.
- Work with colleagues, taking instruction, making notes and meeting the basic needs of the team.
- Deal politely with all stakeholders. After training, be able to deliver an acceptable level of customer service at all times.
- Handling calls made to the service/team, logging the calls and ensuring all the necessary information is gathered from the caller. Dealing with basic queries and directing all other calls to the appropriate team member/service.
- Undertake accurate and efficient input of information into financial systems including general administrative duties such as filing, photocopying and scanning.
- Under direct supervision to learn about and work towards undertaking duties related to the Finance and Legal Services Directorate. Throughout the Apprenticeship programme to assist colleagues in the following duties:

- Undertake accurate and efficient input of information into financial systems
- Dealing and Communicating with Stakeholders and colleagues
- Personal Development
- Working as part of a team to achieve a common goal
- Basic Administrative Duties

Personal Development:

- To undertake a varied programme of work experience, practical and theoretical training leading to a recognised apprenticeship qualification in payroll administration as part of an apprenticeship programme.
- To actively participate in their own development plan, which will be agreed with the line manager and the assessor from the training provider. To undertake the requirements of the academic element of the apprenticeship (e.g. attendance at college and completion of academic work). A minimum of 20% of working week will be allocated to this.

As a Royal Greenwich apprentice, there are many fantastic benefits you can enjoy. Please refer to the link ‘Benefits of working for us’ to learn more.

**How to apply**:
These opportunities are also open to
- _Children 16 to 18 years who are looked after by the Royal Borough of Greenwich and have been for more than 13 weeks (which does not need to be all one period); AND_
- _*To care leavers who can be young people aged between 16 and 24 years (to 25th birthday) who were looked after by the Royal Borough of Greenwich Children’s Services for a period of 13 weeks or more since the age of 14 (which does not need to be all one period) but must include a time after the 16th birthday._

Please note: to be eligible for funding to complete the apprenticeship qualification you must have ordinarily been a resident in the UK for at least the previous three years before the start of the apprenticeship and have the right to work in the UK.

The main eligibility criteria:

- As some young people may turn 16 between the end of June and beginning of September (they would need to wait until they are 16 before starting their apprenticeship)
- Not already qualified to the same or higher level in the same field
- Working at the specified level in maths and English required for the qualification
- Applicants who do not hold GCSE or Functional skills in maths and English will be tested for suitability

As part of the screening process, you will need to demonstrate that you meet the maths and English skills criteria. This can either be by providing evidence of your GCSE’s or functional skills certificates. If you do not have these, the learning provider who will be delivering the qualification, will screen applicants to determine if they are eligible for the qualification.

If you have not achieved the GCSE’s maths and English or equivalent functional skills, the screening process will assess the below for:
Customer Service level 2 - you must demonstrate you can achieve level 1 functional skills in maths and English.

Business Admin level 3 - you must demonstrate you can achieve level 2 functional skills in