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Sales & Letting Coordinator
2 weeks ago
**About us**
Davies White & Perry Ltd is a small business in Newport, TF10 7AT. We are professional, agile, customer-centric, and our goal is to As one of the longest established estate agents in the UK, Davies, White and Perry provides a comprehensive and high-quality estate agency service, from start to finish, using over 210 years’ experience. We pride ourselves on our experience, professionalism and delivering an excellent service to our tenants..
We are looking for a welcoming and professional representative to guide prospective clients through the sales and lettings process.
We'd love to find someone who's had experience in delivering an excellent service and who not only has a positive and versatile ‘can do’ approach, but a ‘will-do’ determination.
In this role meticulous attention to detail is essential, and you’ll thrive on perfection in every task. You will be responsible for ensuring that service standards are achieved within legislative and regulatory requirements.
**Key Duties**
- Drafting Contracts - From tenancy agreements to legal documents, you'll manage the paperwork seamlessly
- Making First Impressions Count - Be the welcoming voice on the phone and the smiling face at the door
- Mastering Enquiries - Handle enquiries like a pro, leaving clients impressed with your professionalism
- Keeping Things Organised - Maintain property records meticulously, ensuring accurate updates in the CRM system
- Showcasing Properties - Develop engaging marketing materials that highlight property features effectively
- Ensuring Compliance - Ensuring the creation and maintenance of all complaint documentation
- Property matching - Pair tenants and purchasers with their dream properties
- Coordinating Viewings - From scheduling to hosting, you'll be the expert of property tours
- Resolving Issues - Handle tenant queries and maintenance matters with efficiency and empathy
- Staying Informed - Keep your finger on the pulse of legislative changes and procedures, staying one step ahead
**Skills & Experience**
- Proficient in use of MS Office and CRM software
- Self-motivated with excellent organisational and prioritisation skills
- Strong communicator, both written and verbal
- Ability to work effectively in a fast paced environment individually and as part of a team
- Confident in dealing with clients and customers face to face and over the phone
**Job Types**: Full-time, Part-time, Permanent
Pay: From £24,000.00 per year
Expected hours: 30 - 37.5 per week
Additional pay:
- Bonus scheme
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
- No weekends
**Experience**:
- Estate or letting agency: 1 year (preferred)
Work Location: In person
