Property Maintenance Coordinator

4 days ago

Newport, United Kingdom Red Squirrel Property Shop Full time

Job Posted: 30 April 2025

**Contract Term**:Permanent

**Location**:Newport, Isle of Wight

**Contract Type**:Full time

**Salary**:£26,000. Negotiable depending on applicant experience.

**Industries**:Customer Service**Maintenance**Property Services

**Job Start Date**: ASAP
**Our multi-award-winning company are looking for**an organised, proactive and customer-focused individual to join our growing team. As our Property Maintenance & Lettings Coordinator, you’ll play a crucial role in ensuring smooth operations across both property maintenance and lettings. You’ll be the key link between tenants, landlords, contractors and our lettings team, ensuring a high standard of service and efficient turnaround on all property-related tasks.

**Key Responsibilities**:

- **Maintenance Coordination**
- Ensure all maintenance issues are managed efficiently and resolved within agreed timeframes
- Liaise with landlords, tenants and contractors to coordinate works
- Keep internal systems updated daily with job progress and completion notes
- Follow up to ensure customer satisfaction
- **Property Inspections & Check-Outs**
- Organise and carry out routine property inspections across our managed portfolio
- Conduct check-out inspections, ensuring compliance and accurate reporting
- Make sure all legal requirements, safety checks, and certificates are kept up-to-date
- **Customer Service & Communication**
- Deliver excellent customer service to landlords, tenants, and contractors
- Proactively update all stakeholders with progress on maintenance and tenancy matters
- **Lettings Support**
- Assist with property viewings and prospective tenant registrations
- Load applicant and property data into our internal management system
- Make proactive calls to generate leads in both maintenance and lettings
- Support the team in gaining new business and building strong relationships
- Strong organisational and time management skills
- Excellent verbal and written communication
- Experience in property, lettings, or maintenance (preferred but not essential)
- A proactive, can-do attitude and ability to multitask
- Confidence in using property software and Microsoft Office
- Full UK driving licence (essential)

Saturday work will be required, however when working a Saturday you will have a day off during the week.

**Why Join Us?**:
At Red Squirrel Property Shop, we’re a multi-award-winning, family-run business with a passion for property and people. This is a fantastic opportunity to grow your skills in a fast-paced, supportive team environment with room for progression.

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