Customer Advisor

2 weeks ago

Swindon, United Kingdom Pavers Full time

We have a part time Customer Advisor opportunity to join our Pavers team in Swindon on a 20 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. This role will have keyholder responsibilities so you will need to have availability at opening and closing times.

**What we look for in a Customer Advisor**

We are looking for **friendly**, **engaging**, and **positive** people who want to give an amazing service experience to all our customers. You will deliver consistently high levels of customer service, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products. You will be the reason that customers want to come back again and again to our stores.

Are you **passionate** about achieving sales targets and finding just the right products for your customers? Do you have a **‘can do’** attitude to try new things, hit sales targets and enjoy working in a fast paced and fun environment?

We will give you full training and support to ensure you succeed in your role, you don’t need prior experience, but the right attitude and behaviours are a must.

If this sounds like you then we could be the perfect fit

**Pay for a Customer Advisor**

£10.55 per hour 21+ (18-20 £8.77 per hour & 16-17 £7.17 per hour) - for hours worked with keyholding responsibilty you will be paid for those hours at the enhanced rate of £10.90 per hour.

Once you complete the required retail induction programme stages your pay will increase to £11.00 per hour 21+ (18-20 £9.02 per hour & 16-17 £7.37 per hour)

**Benefits you will receive as a Customer Advisor**
- Generous Staff Discount some of which can be used by family and friends
- Holiday Entitlement which increases with service
- Company Contribution Pension
- Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
- Access to wellbeing and financial support through RetailTRUST

**Why You Should Join Us**
- We are a successful, highly profitable, family run business which has been trading for over 50 years. We have over 170 stores across the UK and Ireland and own the Jones Bootmaker and Herring Shoes brands.
- We always try and do the right thing by our people and in 2021 were recognised as one of the Top 10 Retailers in the country by Best Companies.
- In 2021 we became the first major retailer to achieve Carbon Neutral status and since 2018 we have donated over £2.2m to the Pavers Foundation, providing grants for important causes in the areas of health, education, and community.
- We provide great jobs in a supportive family environment for our people. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers.

  • Customer Services Advisor

    3 weeks ago

    Swindon, United Kingdom Job Switch Full time

    Toanswercallsfromcustomers,usingourCallCentretechnologies.Toansweremailsfromcustomersusingdigitalemailtechnology.To listen attentively to customer requirements asking pertinent questions to establish facts in orderto gainafull understanding of thecustomersneeds.To maintain customer service standards by answering customers telephone calls and emails,...

  • Customer Service Advisor

    1 day ago

    Swindon, United Kingdom Job Switch Ltd Full time

    Toanswercallsfromcustomers,usingourCallCentretechnologies. Toansweremailsfromcustomersusingdigitalemailtechnology. To listen attentively to customer requirements asking pertinent questions to establish facts in orderto gainafull understanding of thecustomersneeds. To maintain customer service standards by answering customers telephone calls and emails,...

  • Customer Service Advisor

    2 weeks ago

    Swindon, United Kingdom People Solutions Group Limited Full time

    What's in it for me? We are currently recruiting for an IMMEDIATE START Customer Service Administrator / Advisor to join an highly established, independently run Company, based in Swindon. The purpose of this role is to be the first point of contact for Customers. Your communication skills need to be second to none, with experience of issue resolution and...

  • Customer Service Advisor

    1 week ago

    Swindon, United Kingdom Coll Search Ltd Full time

    **CUSTOMER SERVICE ADVISOR - SWINDON** Our client is an approved **DAF Truck dealership** located in **Swindon** and are on the lookout for a dedicated and knowledgeable **Commercial Vehicle Service Advisor**. As their new Service Advisor, you will join their friendly team which will see you **working Monday - Friday 08:00am - 5:30pm & every other Saturday...

  • Customer Service Advisor

    2 weeks ago

    Swindon, United Kingdom The Best Connection Employment Group Full time

    **Customer Service Advisor required - Permanent position** **The Best Connection are looking for a Customer Service Advisor for a Commercial Vehicle dealership in Swindon. This is a straight Permanent role.** **Role duties**: - ** Liaise directly with customers to provide assistance**: - ** Book in appointments**: - ** Update jobs**: - ** Co-ordinate...

  • Customer Service Advisor

    1 week ago

    Swindon, United Kingdom The Best Connection Employment Group Full time

    **Customer Service Advisor required - Permanent position** **The Best Connection are looking for a Customer Service Advisor for a Commercial Vehicle dealership in Swindon. To be considered for this role It is essential that you have had previous experience working within the automotive industry.** **This is a Permanent role.** **Role duties**: - **...

  • Customer Service Advisor

    1 week ago

    Swindon, United Kingdom Oak Furnitureland Full time

    Our valued Customer Service Advisors are the front line of all customer communication on behalf of the company for post-delivery calls. This role involves handling general enquires and complaints via incoming calls and finding a resolution to customer issues as well as a level of solution selling to the customer. The Customer Service Advisor role will be...

  • Customer Service Advisor

    7 days ago

    Swindon, United Kingdom Thames Water Utilites Full time

    **Who are we?** Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km’s of pipes, to keep taps flowing and toilets flushing. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily...

  • Customer Services Advisor

    7 days ago

    Swindon SN, United Kingdom Clever Park Full time

    To answer calls from customers, using our Call Centre technologies.To answer emails from customers using digital email technology.To listen attentively to customer requirements asking pertinent questions to establish facts in order to gain a full understanding of the customer's needs.To maintain customer service standards by answering customer's telephone...

  • Customer Service Advisor

    7 days ago

    Swindon, United Kingdom Arval Group UK Ltd Full time

    **Customer Service Advisor** **About the role** In this exciting role, you will be the first point of contact for drivers and suppliers and your main focus will be to handle their query with friendly efficiency whilst meeting our quality standards. The work rate will be ever changing with lots of varietyto keep you nice and busy. No two days will be the...