Operational Supervisor

**Job Introduction**:
**Street Services**

**Permanent**

**Operational Supervisor (Career graded)**

**Grade SO1 - PO2**

£38,256 - £45,750 plus Contractual Overtime

An opportunity has arisen for 1 Operational Supervisor (Career Graded) within Street Services. You will be part of the team responsible for the delivery of the Council’s most visible frontline services. You will have responsibility for the day to day management of the effective and efficient delivery of the full range of waste collection and street cleansing functions across the borough.

Key aspects of your role will include the:

- Ability to supervise, direct and monitor a multi-disciplinary team of operational staff to deliver an effective and efficient waste and street cleansing service across the entire Borough
- Ability to divert resources as the services require on a day to day basis, and to respond to requests and emergency situations as they arise
- Ability to ensure that appropriate performance standards are effectively monitored, met and maintained in relation to frontline service activity, and corrective action taken where appropriate in accordance with the appropriate Council policy and procedures, including absence management, conduct issues, capability, training and development and other performance related matters
- Ability to monitor and manage workflows generated by the departments Environmental Management System (Whitespace) and ensure the systems are being used effectively by frontline staff
- Effective use of other ICT systems and software available such as route optimization and tracking software to ensure the efficient and safe management of service delivery
- Setting an example to staff by developing a professional, courteous and positive working environment

You will:

- Be a team player
- Have a professional attitude and be courteous at all times
- Have excellent communication skills
- Have the ability to build professional working relationships both internally and externally
- Have a flexible approach to working and the ability to adapt to the changing needs of the service

You must have a full driving licence.

This is a career graded role that offers a development opportunity for staff to develop their supervisory and management skills over a 3 year period and to work towards achieving a nationally recognised qualification in the process.

**_ Important information to consider before applying:_**
- **_ Applications must fully meet all essential person specification criteria to be shortlisted for interview_**:
**_ Shortlisted applicants will be required to successfully complete an initial assessment before being progressed to interview_**

For an informal discussion, or to find out more about the position, please contact one of the Assistant Operations Managers - Lee Worms (07983 432833) or James Cooper (07935 700665).

**Advert Close**: All vacancies close at midnight unless otherwise stated.

**Salary**: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.
- **Salary**SO1 to PO2 - £38,256 to £45,750 - plus contractual overtime
- **Frequency**Annual
- **Job Reference**royalgreenwich/TP/1335/397
- **Contract Type**Permanent
- **Closing Date**31 October, 2025
- **Job Category**Waste management
- **Business Unit**Communities, Environment and Central (CEC)
- **Location**Thamesmead, London, United Kingdom
- **Level of Disclosure and Barring Service, DBS, check required**No DBS
- **Posted on**10 October, 2025