Customs Assistant Officer

**Details**:
**Reference number**:

- 216889**Salary**:

- £26,923 - £26,923**Grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- HMRC - CCG - Individuals & Small Business Compliance - Inland Pre-Clearance**Type of role**:

- Operational Delivery**Working pattern**:

- Full-time, Part-time**Number of posts**:

- 6Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- HayesAbout the job

**Summary**:

- We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.- At HMRC we're committed to getting tax right, for everyone.
- We’re all doing our bit to make a difference, whether that’s helping customers pay their tax and claim financial support or making it hard for the dishonest minority to cheat the system.
- We couldn’t do all this without our dedicated and very important workforce. We’re one of the largest organisations in the UK, and we pride ourselves on our diverse and inclusive working culture.
- New Civil Servants will join on the pay band minimum (£26,923).
- 5 days over 7 working pattern including evenings, weekends and bank holidays.
- Commitment to work a variety of start and finish times.
- Entitlement to unsocial hours pay may be allowable if the working hours are considered unsocial by HMRC.
- Full UK driving licence is required.

**Job description**:

- As a Customs Assistant Officer you will work in a responsible administrative role in close partnership with UK Border Force to tackle customs fraud and protect the UK economy.
- You will investigate and carry out checks on a wide range of goods imported into the UK suspected of being undervalued, incorrectly described or counterfeit.
- Good administrative skills and proven written and oral skills will enable you to effectively document and communicate the outcome of your investigations.
- You will be part of a Customs Fraud Investigation team, using powers and appropriate legislation to protect legitimate trade and take targeted action against those who seek to gain an unfair advantage through breaking the rules.
- Your responsibilities will include conducting checks taking taking product samples, raising demands and penalties, seizing illicit goods, working with Border Force and maintaining records and databases.**Working Patterns**-
**Second Occupation**
If you have a second occupation, you will need HMRC’s approval to continue after you join HMRC.**Responsibilities**:

- You don’t need any existing knowledge or experience of Customs or tax in order to apply, but we are looking for the following skills and personal qualities:
- Professional, confident and adaptable communicators - equally effective in oral and written communication.
- Team player - able to work effectively with colleagues across HMRC and other government agencies.
- Well organised - able to manage a workload effectively, deadline focussed, able to reprioritise as demands change.
- Eager to learn - you will need to learn and keep current the tax legislation and practical skills relevant to your role. This knowledge will help support your investigative work when carrying out checks on imported goods.
- Creative and committed to continuous improvement - in an environment where performance matters.
- Thorough - you do things the right way, you’re comprehensive in your approach to keep detailed records of your actions and your decisions.
- Willing to perform physical tasks - you will undertake manual handling activities such as lifting, pushing, pulling and moving items throughout the course of your working day.

**Driving Licence**

Applicants need to be aware that the ability to drive and have a valid full UK driving licence is a requirement for the role, due to the type of activities the role entails. If you currently hold an EU driving licence or a driving licence from a country which has a reciprocal agreement with the DVLA, please note you will have to convert your licence to a full UK driving licence at your own cost before you take up duty. Click here**Licences**:

- A full UK driving licence (or equivalent EU driving licence/driving licence from a country which has a reciprocal agreement with the DVLA).**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Communicating and Influencing
- Working Together
- Delivering at Pace

**Benefits**:

- As well as competitive salaries and a generous annual leave entitlement, we offer a substantial package of benefits including:
- Excellent training and career progression
- Competitive pensions
- Learning and development tailored to your role
- A culture encouraging inclusion and diversity

Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment for three years where they incur additional costs. This is calculated based on t