Service Advisor

2 days ago

Liverpool, United Kingdom M T C Northwest Full time

MTC Northwest currently have an opportunity for a Service Advisor to join our team at our DAF & MAN Dealership in Knowsley Liverpool.

As a Service Advisor, you will be a vital link between our customers and the service department. Your role will include managing customer enquiries, coordinating vehicle bookings for service/repair and providing updates.

We operate a busy service reception department and so require someone who is able to be self-motivated and can learn a variety of processes.

**Duties**:

- Interact with customers to understand their vehicle service needs
- Schedule service appointments and manage the service diary
- Communicate service recommendations to customers clearly
- Use dealer management software (POWER)
- Raising reservations and job card
- Provide estimates for repairs and maintenance
- Liaise with the workshop to ensure timely completion of work
- Handle cash transactions and process payments accurately
- Upsell additional services or products where appropriate

**Essential**:

- Strong customer service skills with a friendly and professional manner
- Basic mechanical knowledge to understand vehicle maintenance requirements
- Ability to upsell services or products to enhance customer experience
- Proficient in Microsoft products, word, excel, outlook
- Must be able to work under your own initiative and as part of a team

**Company Benefits**
- Annual profit share bonus scheme
- Performance related quarterly bonus scheme
- Medical health care scheme
- Company pension
- Company events (horse racing, Barcelona trip, Charity events, Nice trip, Golf days, Christmas events, etc)
- Life insurance
- On site parking

Previous dealership/transport industry experience preferable.

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£29,700.00 per year

**Experience**:

- service advisor: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

  • Call Centre Customer Service Advisor

    2 days ago

    Liverpool, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...

  • Service Advisor

    6 days ago

    Liverpool, United Kingdom Octane Recruitment Full time

    Job DescriptionService Advisor Location: Liverpool Salary: up to £26,000 basic per annum plus bonus, OTE £34,000 Hours: Monday to Friday, 1 in 3 Saturdays Ref: 29465 We’re recruiting a Service Advisor to join our client - one of the leading main dealer groups, representing some fantastic automotive brands. This is an excellent opportunity to build a...

  • Customer Service/till Operator

    5 days ago

    Liverpool, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Liverpool. We are professional, customer-centric and social. Our work environment includes: - Growth opportunities - Regular social events - Relaxed atmosphere - Casual work attire The duties will include: - Providing a prompt and courteous member service - Assisting the Front-End Assistant...

  • Service Advisor

    2 weeks ago

    Liverpool, United Kingdom KPI People Full time

    **Service Advisor - Liverpool** **Basic Salary - £24,000** **OTE - £32,000 (uncapped)** **Monday - Friday 8am - 6pm** **Saturday 8.30am - 12.30pm on Rota** Our client, a busy Franchised Dealership in Liverpool has the requirement for an experienced Service Advisor to join their successful Aftersales team. **Responsibilities** As a Service Advisor your...

  • Service Advisor

    2 weeks ago

    Liverpool, United Kingdom KPI People Full time

    **Basic Salary - £24,000** **On Target Earnings - £32,000 (uncapped)** **Monday - Friday 8am - 6pm** **Saturday 8.30am - 12.30pm on Rota** Our client, a busy Franchised Dealership in Liverpool has the requirement for an experienced Service Advisor to join their successful Aftersales team. **Responsibilities** As a Service Advisor your responsibilities will...

  • Service Advisor

    2 weeks ago

    Liverpool, United Kingdom Performance Resourcing Midlands Full time

    **Service Advisor** Liverpool £26,000 Basic Salary DOE - £35,000 OTE/annum. We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Liverpool **area**.** PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE. Ideally we are looking for an experienced automotive Service Advisor....

  • Service Advisor

    2 days ago

    Liverpool, United Kingdom KPI People Full time

    Service Advisor – Liverpool£15 - £16.50 per hour – Weekly Pay – Flexible Contract Length – Full Time or Part TimeOur client, a busy franchised main dealership in Liverpool, is seeking an experienced Service Advisor to join their Aftersales team on a Temporary/Contract basis with an IMMEDIATE START.47.5 paid hours guaranteed per week. No weekends....

  • Service Advisor

    7 days ago

    Liverpool, United Kingdom Chapelhouse Motor Co Ltd Full time

    **Service Advisor, Merseyside** **Salary: Up to £32,000 OTE per annum dependent upon experience** **Full Time, Permanent** We are the fastest growing family business in the Northwest and are looking for ambitious, hardworking people to join our award-winning team. We have an exciting opportunity for an experienced Service Advisor to join our group. As a...

  • Service Advisor

    1 week ago

    Liverpool, United Kingdom Matt Burton Full time

    MBA are looking for a Customer Service Advisor to work out of our client's prestigious Automotive Retail Centre in Liverpool. This is a great opportunity to work with one of the most prestigious brands in the automotive industry. The client is a family run business who started over 110 years ago and during that time, have sold and repaired cars and bikes...

  • Service Advisor

    3 days ago

    Liverpool, United Kingdom Matt Burton Full time

    MBA are looking for a Customer Service Advisor to work out of our client's prestigious Automotive Retail Centre in Liverpool. This is a great opportunity to work with one of the most prestigious brands in the automotive industry. The client is a family run business who started over 110 years ago and during that time, have sold and repaired cars and bikes...