Customer Service Administrator

16 hours ago


Prescot, United Kingdom General All-Purpose Plastics (GAP) Ltd Full time

Gap Plastics Knowsley has an opportunity to increase its administration team.

Working in the production office we are looking for a customer service focused individual who can take on the responsibility for customers orders and general enquiries coming into the manufacturing site.

**Main responsibilities**:

- Handling all incoming calls in a professional manner.
- Customer service.
- Process Orders received over the in-house portal.
- Take ownership of all customer enquiries.
- Build up good customer relations wherever possible.
- Ensuring you work to towards achieving company KPI’s.
- Working to internal deadlines and cut-offs.
- Ensuring that customers are kept informed of the progress of their order or issues.
- Keeping up to date records of customer issues and resolutions.

This is a fantastic opportunity to join and established business and a great team If you are interested, then don’t hesitate to apply.

**Job Types**: Full-time, Permanent

Pay: £13.55 per hour

Expected hours: 40 per week

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Data entry: 1 year (required)
- Customer service: 1 year (required)
- Manufacturing: 1 year (preferred)

Work Location: In person

Reference ID: Administration Knowsley



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