Housing Process Administrator
1 week ago
**Job title -** Housing Process Administrator
**Location -** Prescot, L34
**Contract - **Temporary Ongoing
**Hours** - Full time 37 hours per week (Monday - Friday)
**Start Date**: ASAP
**Key Duties**:
- Undertake a range of processing activities in accordance with documented policies and procedures, ensuring compliance with these and a consistent response to all customers.
- Ensure systems are updated with accurate and up to date information so there is clear view of the status of customer requests.
- Provide administrative support to Assets and Maintenance in order to support the execution of the contract between Maintenance and wider group.
- Raise and Administrate Purchase Orders on behalf of Maintenance team in order to support their contractor management, working closely with the commercial administrator.
- Work in partnership with other teams across the Customer Insight Directorate and broader Group to deliver the required level of service.
- Identify opportunities to improve processes and escalate to the Team Leader.
- Experience of delivering excellent customer service
- Experience within an administration based role
- A background in social housing would be desirable
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
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