Clinic Receptionist

3 days ago


Liverpool, United Kingdom Liverpool School of Tropical Medicine Full time

**Reference**:
**MAY20250529**
- Expiry date:

- 17:55, Sun, 15th Jun 2025
- Location:

- Liverpool
- Salary:

- £26,192.00 - £28,752.00 Pro Rata
- Benefits:

- .

**Salary: £26,192 - £28,752 pro-rata**

**Actual salary: £13,470 - £14,786 per annum**

**Part-time (18 hours per week) permanent appointment**

**Location: Working across both the Liverpool and Chester Clinics**

Our **World Class** **Well Travelled Clinic** is seeking an organised and efficient Receptionist with a passion for delivering exceptional service. As part of the prestigious Liverpool School of Tropical Medicine, we provide specialist travel and occupational health services, helping clients prepare for safe and healthy journeys around the globe.

As the first point of contact for clients in both our Liverpool and Chester Clinics, you will play a vital role in ensuring our clinic operates smoothly.

Your duties will include:
**Key elements of the role are (but not limited to)**:

- **
Receptionist**
- Setting up the reception area and till ready for the clinic.
- Greeting patients and booking appointments
- Dealing with transactions and taking payment.
- Use the Patient Administration System for patient and clinician management.
- Deal with card transactions for travel clinic and retail purchases.
- **Retail Sales**
- Maintain the retail displays and ensure accurate information in reference to the retail products is displayed.
- Identify and reorder where appropriate; actively promote the retail opportunities to customers.
- **
General office duties**
- Point of contact for clients.
- General office duties such as photocopying, scanning and printing.
- Cover for clerical when necessary.
- Educated to GCSE or equivalent
- Experience of working within administration and confident when dealing with clients and patients face to face and over the phone.
- Experience of using administration systems, including data entry and analysis
- Understanding of patient confidentiality and maintain protection of patient data.

**_
(For a full list of essential and desirable criteria please refer to the job description and person specification)_**

**_
- **

**Circumstances to consider**:
This is a part-time role (18 hours a week to be worked between Monday - Saturday) There will also be two Saturday mornings per four-week period) working across both clinics. Please find the location details of the branches below:
**About LSTM**

Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics.

**Inclusion is central to our values at LSTM.**

**LSTM actively promotes Equal Opportunities and Safeguarding Policies



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