Garage Operations Associate
1 week ago
Company Description
It was their mission to make car maintenance as simple as booking a taxi or a takeaway, and to do so by providing a complete end-to-end service with world-class customer experience.
Today, Fixter has a network of hundreds of the best local garages, and is trusted by thousands of car owners in the UK every month who never need to visit a garage ever again
**Job Description**:
A fantastic opportunity has arisen for a Garage Operations Associate/Maintenance Controller to join Fixter in our London office.
As a Garage Operations Associate/Maintenance Controller, your main duties and responsibilities will include, but will not be limited to:
- Being able to explain what work needs to be done on a vehicle
- Working with our garages to price up the work needing to be done
- Upselling relevant work to the customerQualifications**
Qualifications and Skills**
- Have a passion for best in class customer service
- Be proactive in dealing with enquiries/complaints
- **
Have demonstrable motor vehicle technical knowledge**
- Be flexible to meet the demands of the role
- Display positive behavioural indicators to clients and colleagues
- Have excellent written communication skills
- An excellent telephone manner is essential
Additional Information
**Benefits**:
- A Mac laptop
- A fulfilling, challenging work experience
- An incredible team of hackers and hustlers
- Competitive compensation package plus Pension and Private Medical Insurance
- Work from home options
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