Internal Sales Executive

6 days ago

Solihull, United Kingdom CBC Resourcing Solutions Full time

Our client is a specialist provider of motor finance, working with dealerships and finance brokers across the UK.

They are growing their internal sales and account management team, which is based from their head office in Solihull (some home working is available)

**Purpose of the role**

This position is responsible for providing support to the field based Regional Sales Managers as well as developing strong relationships with Motor Dealers and Finance Brokers (Introducers) ensuring they are provided with an excellent customer journey, toachieve all objectives.

**Duties and responsibilities**
- Daily contact with the Underwriting and Business Support teams to ensure service standards are being met
- To use introducer feedback to recommend and assist in the development of new processes and loan products
- Provide support and complete administrative duties on behalf of the Regional Sales Manager
- Provide our introducers with adhoc quotations
- Monitor and manage our existing pipeline business.
- Produce management information for the Management Team
- Awareness, understanding and contribution in achieving the business area’s objectives
- Achieve personal objectives set by Team Leader
- Ensure all tasks are completed and delivered in line with agreed deadlines and service standards
- Attend training courses that are identified to assist in personal and role development
- To make regular contact with our Introducers, growing volume support of the desired quality by building trust between introducer and lender
- Deliver an excellent service to our Introducers
- To support introducers in an empathetic, confident and knowledgeable manner

**About You**

**Skills**
- Excellent communication skills
- Demonstrate a high level of customer service to a number of different stakeholders
- Flexible approach to working requirements
- Able to communicate effectively at all levels within a large organisation
- Ability to use own initiative and work within a team
- Ability to adapt to change and remain calm under pressure
- Have a professional outlook and be able to influence others
- Computer literate with the ability to learn new systems quickly
- A disciplined approach to work, with good time management skills, ensuring deadlines are met
- To be target driven
- Persuading and negotiating skills
- Handling rejection and remaining positive
- Demonstrate problem solving with good analytical skills
- Business awareness and knowledge of the Vehicle Finance industry (Desirable)
- Basic experience of underwriting experience and ability to assess financial information (Desirable)

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