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Centre Administrator

2 weeks ago

Wymondham, United Kingdom Star Throwers Full time

**Star Throwers Job Description: Administrator**

**Responsible to**:Centre Manager

**Salary**:£12.60 per hour (Living Wage Employer)

**Part time**:17hrs per week (Monday 8am-5pm, Tuesday 9pm-5pm)

**Job Type**:Initial 12-month contract

**Benefits include**:

- 33 days holiday per annum (FTE)
- Charity shop discount

**About Star Throwers**:
Star Throwers is a cancer support charity based in Norfolk dedicated to supporting people affected by cancer, from diagnosis through to life after cancer.

We provide cancer information sessions to help people to become well-informed about their cancer and all of their treatment options - including clinical trials and we help people to manage the effects of their cancer and cancer treatments through our wellbeing support.

All of the support Star Throwers offers is available to cancer patients and carers (age 18+) with any form of cancer at any stage of diagnosis and is completely free of charge, thanks to our amazing donors and supporters.

**Job Summary**:
**Main Responsibilities**:

- Manage the day-to-day administration of the front desk, to include booking appointments, volunteer management, meeting & greeting visitors etc.
- Work with volunteers at the centre.
- Implement and monitor activities as directed by the Centre Manager and see the activities through to completion.
- Maintain office supplies by checking inventory and order items.
- Respond to questions and requests for information about the Charity’s services.
- Answer incoming calls and assume other receptionist duties when needed.
- Opening and closing of the centre.
- Preparing the centre for meetings, groups and activities
- Coordinating diaries and appointments
- Maintaining records and databases

**Person Specification (Desirable)**:

- Experience in a customer service role. Ideally some of this experience would be from the not-for-profit sector.
- Awareness of Data Protection issues and the ability to work with confidential and sensitive information.
- Experience using booking systems.
- Excellent organisation skills and dedication to completing projects in a timely manner
- Good attention to detail and high levels of accuracy
- Good working knowledge of Microsoft Office (Word, Excel and Outlook)
- Excellent customer service skills

**Key Skills**
- Excellent interpersonal skills
- Strong communication skills - both written and oral
- Good organisational skills
- IT literacy
- Ability to work under pressure.
- Ability to work unsupervised.
- Ability to work flexibly on own initiative or as part of a team.

**Personal Attributes**
- Positive, proactive approach to work and a good team player
- Energy and enthusiasm for the role and the charity
- Patience
- Sense of humour

**How to apply**

Please note we may close the advert earlier than advertised

**The selection process**

**Location**

The interview will be held at the Star Throwers Centre: 30 Melton Road, Wymondham, NR18 0DB.

**Job Types**: Part-time, Fixed term contract
Contract length: 12 months

Pay: £12.60 per hour

Expected hours: 17 per week

**Benefits**:

- Employee discount
- Free parking
- On-site parking

Work Location: In person