Business Support Officer

**Babergh and Mid Suffolk District Councils**:

- ** Address**:Great Wenham (Near Ipswich), Suffolk CO7 6PS
- ** Salary**: £31,537 - £36,363 per annum (pro rata for part time)
- ** Hours**:Full Time, 37 hours per week
- ** Contract**: Fixed Term or Secondment opportunity for 12 months

**Join our team**

We are looking for a **Business Support Officer**to join our **Voids Team** within Housing Repairs and Maintenance.

If you share **our values** and our motivation to make a difference for our residents, clients, and communities, we would love to hear from you.

**About the role**

The Housing Repairs and Maintenance team oversee the upkeep and maintenance of our housing portfolio, with their own team of trade professionals and voids are supported by our procured contractor**.**

Reporting to the Business Services Manager you will be responsible for providing Business support to the Voids Team for the effective delivery of all associated works.

**In this role, you will**:

- maintain manual and electronic records, including data input and extraction
- compile documentation including letters, reports and spreadsheets
- input business information into databases, ensuring accuracy, confidentiality and security
- raise and process work orders, purchase orders, and invoices from the Void Contractor and Void Surveyors
- assist in the monitoring of spend against budget
- produce ad-hoc reports when required
- provide general business support to the Void Contract Manager including attending meetings and taking minutes when required

**About you**

**We are looking for a proficient Administrator, who can demonstrate**:

- highly effective and innovative business support skills
- achievement of NVQ 3 /ONC level or equivalent level of knowledge through experience
- a good standard of education with a GCSE (or equivalent) in English and Mathematics at level C or above and suitable work experience for delivering in the role.
- experience of working within a Repairs and Maintenance environment (desirable)

**About us**

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in.

We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors.

We believe that the heart of Suffolk is an incredibly special place to live and work, with:

- 60 conservation areas
- two National Landscapes
- many picturesque market towns

It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom).

**Benefits**

We offer a comprehensive benefits package, including:

- Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
- Competitive Local Government Pension Scheme.
- Wellbeing Support and Employee Assistance Programs.
- Private Health Care Options.
- Electric Vehicle Salary Sacrifice Scheme.
- Paid volunteering days.
- Flexible and hybrid working arrangements (Business needs permitting).
- Great learning and development opportunities.

For more information, visit our **Employee Benefits page**.

**Our ways of working**

We believe work is what we do, not just where we go.

We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive.

We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.

**For more information**

**Closing date: 5pm, 24 October 2025.**

**How to apply**

Please ensure your:

- supporting statement clearly addresses how you meet the criteria in the Person Specification

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.