Contract Support Administrator

19 hours ago

StokeonTrent, United Kingdom Integral UK Full time

**Contract Support Administrator**

**Hours - 08:00 to 16:30 with 1 hr lunch - Office based, ST1 4NJ with parking**

**Profile Summary**

An understanding of facilities administration functions with an ability to take instructions and act on their own initiative. Must have effective communication skills, good telephone manner, general understanding of databases, word processing & the internet. The post holder must be willing to build knowledge of the contract service standards, payment mechanism and familiarity with the client to support the site management teams to manage contractual obligations.

**Responsibilities**

The post holder will assist in the running of the CAFM system and administrative service to the management teams throughout the region, including support in maintaining contractual compliance and mitigation of service failures. To provide a timely and effective service as a critical part of the facilities team. Support other contracts and parts of the division in a Facilities Coordinator capacity.

**Functions**
- To support the CDM in finance reporting functions including WIP, debt control, variance analysis, PPM costing planning/tracker and budget building
- To ensure subcontract renewals are coordinated and administered
- To train and support the development of other Facilities Coordinators and Facilities Administrators
- To deputise for Facilities Coordinators, Facilities Administrators and on occasions, the CDM
- To support the CDM by leading on administration aspects of internal and external client audits
- To complete SOPF Site Audits as required by the CDM
- Support the contract team with contractor inductions, RAMS (Risk Assessment and Method Statement) and permits
- Act as Subject Matter Expert for PFI SOP (Admin and FC related duties only)
- Provide support, training and coaching for new employees

**Other Responsibilities**
- Support the CDM in compliance with the PPM programme
- Support the CDM in compliance with client service level outputs
- Support the CDM in compliance with company Quality Assurance procedures
- Supporting the CDM in aspects of Health and Safety standards in the FM operations
- Assist other PPP premises with Reactive and PPM if requested by the CDM.
- Continue with self-development to improve service delivery and reduce outsourcing needs.

**Job Measurement Data**
- Internal and External KPI Performance
- Financial Penalties
- Internal and Reporting

**Essential**
- Must have min 3 years Facilities Coordinator in a multi contract/site or large-scale account
- Good understanding of customer service, IFM service delivery, helpdesk processes, workflows with knowledge of HR and QHS&E procedures and legislation
- Clear, confident communication skills with the ability to communicate effectively with a wide range of people both written and verbal
- Technology i.e., Microsoft Word and Excel, Outlook, and good typing skills
- Good understanding of CAFM
- Technical knowledge of Mechanical/Electrical Plant and Equipment
- Ability to prioritise workload and tasks
- Can do attitude with a proactive approach
- Have a good awareness of Health & safety working practices

**Desirables**
- IOSH (Managing safely)
- Previous history of working within Facilities Management Services and knowledge of Facilities Management software.

  • Contract Administrator

    18 hours ago

    Stoke-on-Trent, United Kingdom Equans Full time

    **Requisition ID**: 37982**Domain**: Support Services/Customer Services and Administration**Job type**: Standard**Schedule**: Full-Time**EQUANS are recruiting for a Contract Administrator to be based in Stoke-on-Trent, ST4 4DB. This is a permanent full-time role working 40 hours per week. On offer is a competitive salary and benefits package.**: As Contract...

  • Contract Administrator

    17 hours ago

    Stoke-on-Trent, United Kingdom Equans Full time

    **Requisition ID**: EQU00001131**Domaine**: Fonctions Supports/Support administratif**Type d'emploi**: CDI**Temps de travail**: Temps plein**EQUANS are recruiting for a Contract Administrator to be based in Stoke-on-Trent, ST4 4DB. This is a permanent full-time role working 40 hours per week. On offer is a competitive salary and benefits package.**: As...

  • Contract Administrator

    2 weeks ago

    Stoke-on-Trent, United Kingdom Lantern Fire and Security Ltd Full time

    **We are a leading Fire Alarm and Security company providing services to the commercial, industrial and public sector nationwide. We have numerous household names as customers and have recently won several new contracts.** **We are looking for a Contract Administrator to assist in the day to day planning of the engineers and contact maintenance. We are...

  • Contracts Administrator

    3 days ago

    Stoke-on-Trent, United Kingdom LA International Computer Consultants Ltd Full time

    Working as a member of a busy and continually growing finance function, reporting to the Contracts Department Team Leader you will be responsible for assisting in the preparation of contracts and supporting documents in accordance with Client specifications, checking compliance documents, data entry, issuing contracts through DocuSign, supporting other team...

  • Assets & Contract Administrator

    2 weeks ago

    Stoke-on-Trent, United Kingdom Staffs Housing Full time

    We have an exciting opportunity for TWO Assets and Contract Administrators to join our team and help make sure our homes remain quality, affordable properties that people are proud to live in. You’ll work as a team to update stock data to help inform reinvestment and future programming and planning. You’ll make sure the team holds reliable and up-to-date...

  • Contracts Coordinator

    2 weeks ago

    Stoke-on-Trent, United Kingdom Ener Vate Full time

    To discharge contract requirements as directed by the Head of Contracts: Delivery and ongoing management of non-complex contract compliance services as required under MANAGE or other Ener-Vate services. Provide project governance and administrative support to the Contracts teams as required. Represent our clients in a professional manner and holding Service...

  • Assets & Contract Administrator (Property Services

    7 days ago

    Stoke-on-Trent, United Kingdom Staffs Housing Full time

    We have an exciting opportunity for TWO Assets and Contract Administrators to join our team and help make sure our homes remain quality, affordable properties that people are proud to live in. You’ll work as a team to update stock data to help inform reinvestment and future programming and planning. You’ll make sure the team holds reliable and up-to-date...

  • Business Support Administrator

    18 hours ago

    Stoke-on-Trent, United Kingdom SECURITY ACCESS FIRE & ELECTRICAL LTD Full time

    Key Accountabilities: 1. Co-ordination and maintenance of business processes including liaising with Commissioners and multi-agency providers and the retrieval, analysis and presentation of data. 2. Be the point of contact for multi-agency providers to support with queries and signposting as appropriate. 3. To provide administrative assistance and support...

  • Customer Support Administrator

    3 days ago

    Stoke-on-Trent, United Kingdom Advantis Full time

    **Advantis is a leading debt collection company located in an historic grade 2 listed building in the heart of the city of Stoke-On-Trent. Our clients are some of the UK’s largest Utility, Retail and Government bodies. We have over 200 people across our teams who are all energetic, caring and have a good sense of humour, making us a great place to...

  • Support Worker

    3 days ago

    Stoke-on-Trent, United Kingdom Wellgate Support Full time

    We have an excellent career opportunity for you! With an excellent base rate of **£11.44 **per hour. We are looking for **Support Workers **to join our team here at **Wellgate Support** based in **Kidsgrove.** **Are you kind? Compassionate? A people person? Love making a difference in people's lives? Then this is the perfect role for YOU.** **Contract**:...