Customer Service Advisor

5 days ago

London, United Kingdom Banham Full time

Do you have great administration skills? Are you used to taking a lot of calls and able to provide a customer-centric experience? Can you multitask effectively and enjoy working in a busy environment? Are you looking for an opportunity with a market-leading company? If the answer is 'Yes', we want to hear from you

**Who are we?**

Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security. Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other. Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years.

**What can you bring to Banham?**

Your ability to work within a high call volume environment will enable you to provide a customer-centric service as well as:

- Managing engineer diaries and booking appointments accordingly
- Having the ability to provide administrative support to the Senior Department Leaders to assist with diary management, department reports, department paperwork, invoicing and certification, and general admin duties
- Ensuring customer and account data is entered in the correct format, following the company's data program techniques and procedures.
- Verifying customer and account data by reviewing, correcting, and updating data when account information is incomplete, inaccurate, or missing.
- Having excellent attention to detail and a can-do attitude along with a willingness to learn.
- Being able to work as part of a team whilst being based in the office three days a week with two days working from home.

**What will you get in return?**

You will be entitled to a highly competitive salary and a great range of benefits including:

- We provide an employee assistance programme (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health and general well-being. This benefit also extends to your family.
- Flexible remote working
- Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries
- Private medical insurance
- Auto-enrolment into our generous pension scheme
- Annual season ticket loan & Banham interest-free loan
- Cycle to work & Tech scheme
- Training and development opportunities
- Company equipment tailored to your role (laptop, mobile and additional screens)
- Up to 40% off Banham products
- Banham Social events - Summer BBQ’s on the terrace; annual Christmas Party Events.
- Charity events throughout the year - Banham are proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March, since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden.
- Recruitment referral bonus fees
- Enhanced Sick Pay for absence related to COVID-19

If you share our values and have the drive and enthusiasm to help us fulfil our vision, of significant growth, we would love to hear from you. Please click **APPLY** now to register your interest.

  • Customer Service Advisor

    2 weeks ago

    London, United Kingdom British Gas - Customer Service Full time

    Join us, be part of more.Were so much more than an energy company. Were a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesnt rely on fossil fuels whilst living our powerful commitment to igniting positive change in our...

  • Customer Service Assistant

    2 weeks ago

    London, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...

  • Customer Service Advisor

    1 day ago

    London, United Kingdom WINNOVATION SERVICE LTD Full time

    As a rapidly growing company, we are looking for a dedicated and enthusiastic Customer Service Advisor to join our dynamic team. If you are passionate about helping people and thrive in a fast-paced environment, this is the role for you! **Responsibilities**: - Assist customers with inquiries, complaints, and technical issues in a timely and professional...

  • Customer Services Advisor

    4 weeks ago

    London, United Kingdom Job Switch Ltd Full time

    Toanswercallsfromcustomers,usingourCallCentretechnologies. Toansweremailsfromcustomersusingdigitalemailtechnology. To listen attentively to customer requirements asking pertinent questions to establish facts in orderto gainafull understanding of thecustomersneeds. To maintain customer service standards by answering customers telephone calls and emails,...

  • Customer Service Advisor

    2 weeks ago

    London, United Kingdom Residential Management Group Full time

    **Customer Service Advisor - Full Time Permanent - 37.5 hours** **Salary: £19,000 increasing to £19,500 after 6 month probation period and to £20,000 after 1 year service** **Monday - Friday **9am to 5.30pm** **Location: Westminster, London, SW1P 1AF (This role is fully office based)** RMG are an industry leader within the Property Management sector and...

  • Customer Service Advisor

    2 weeks ago

    London, United Kingdom Utility Collections Ltd Full time

    Customer Service Advisor Poulton-le-Fylde, FY6 8JX (office based) Salary £27,000 to £28,500 Working hours: Monday to Friday 9am – 5pm 24 days annual leave + Bank Holidays What's in it for you? Full training and ongoing development Join a growing, dynamic, and supportive team Be part of a scale-up business making a real difference in the energy sector...

  • Customer Service Advisor

    1 week ago

    London, United Kingdom Blaze Marketing Full time

    We are looking for a Customer Service Advisor with strong communication skills to work within our team in London. A successful applicant will be able to work as part of a growing team and gain experience in dealing with customers and problem solving. Role Specifics: You will be representing fortune 100 & 500 companies and helping grow their customer...

  • Customer Service Advisor

    3 days ago

    London, United Kingdom Blaze Marketing Full time

    We are looking for a Customer Service Advisor with strong communication skills to work within our team in London. A successful applicant will be able to work as part of a growing team and gain experience in dealing with customers and problem solving. Role Specifics: You will be representing fortune 100 & 500 companies and helping grow their customer...

  • Customer Service Advisors

    1 week ago

    London, United Kingdom Hireonline Full time

    **Customer Service Advisors - London** - £25,000 - £30,000 per year **Benefits**: - Staff discounts on a wide range of products - Opportunities for professional development and career advancement - Work in a lively and inspiring atmosphere surrounded by beauty and fashion **Hours** - Full Time **The role of Customer Service Advisors**: - Assisting...

  • Customer Service Advisor

    2 weeks ago

    London, United Kingdom Admiral Full time

    My client is a very popular UK fashion brand! They have multiple stores all over the UK, and are also operating successfully online. They are currently looking for an experienced Customer Service Advisor to go into their head office in London, 5 days a week to assist their online shoppers. The ideal Customer Service Advisor will have at least one years'...