Facilities Operations Administrator

**Job Reference: /TC/26-02/1088/11**

**Job Title: Facilities Operations Administrator**

**Location: 51 - 55 Market Street, Manchester**

**Salary: Competitive**

**Hours per week: Monday to Friday - 08:00 - 16:00, 09:00 - 17:00 - 40 hours per week**

**Business Overview**

Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

**Role Overview**

We are currently recruiting for a Facilities Operations Administrator to join our passionate and driven team based at 51 - 55 Market Street, Manchester

To provide administrative support for the UK and Ireland Facilities Management team, through the management and continuous improvement of the Store Facilities & Maintenance Portal. Ensuring that all expenditure is accurately recorded via the Service Channel platform and that all administrative tasks and records are maintained accurately and in line with Company Policy. Additionally, to support the wider Estates team, as necessary.

**Benefits**
- Informal hybrid/flexible working arrangements
- 25 days holiday + bank holidays
- Free fruit in our offices
- Wide range of retail discounts
- Regular social and charity events are held in our offices
- Get involved in charity events in the local community

**Wellbeing**
- Discounted gym membership
- Eye test £25 voucher and up to £100 towards glasses
- Join our Cycle to Work scheme via salary sacrifice
- Access to “CHROMA”, our internal colleague-led diversity and inclusion community - join a committee or take part in our D&I initiatives and events
- Access to internal Mental Health First Aiders

**Career development and recognition**
- Immediate access to “Opportunity” our internal Learning and Development platform
- Required professional membership fees paid for
- Opportunity to win monthly Atalian Servest Superstar Awards
- Long service awards

**Key Responsibilities**:
**_ Front End FM (Facilities Management) Administration_**
- Review KPI performance for your Supplier/ Contractor group on a quarterly basis, prepare the report for presentation to the Contractor Manager, along with any recommendations/ remedial actions
- Ensure that all Supplies/ Contractors have valid insurance documentation uploaded.
- Assist the Facilities Managers in the generation of proposals for capital expenditure projects
- Co-ordinate works between stores and contractors as appropriate
- Work with the PPM (Planned Preventive Maintenance) team to plan remedial works with store teams following regular PPM visits
- Review Service Channel work orders by Supplier/ Contractor regularly and in line with agreed billing and invoicing timetables, to ensure that all works invoiced have been completed to a satisfactory standard
- Work with the administration team to review the performance and workflow of the Store FM Portal. Present back any key updates and changes to the Facilities Operations Manager for approval
- Ensure that all updates to the database are executed accurately and on time
- Support the Facilities Managers with travel, meeting arrangements and record-keeping

**_ Shared FM Administration_**
- Support the FMs (Facilities Management) with insurance claims, working with Risk and Finance to ensure that all monies are reclaimed where appropriate and that they are returned to the overall FM budget
- Assist the Facilities Managers in the collation of data to support the Capital Works Programme
- Take on ‘ad-hoc’ projects as and when requested
- Support initiatives and changes to the Store FM Portal
- Support to execute the rollout of the Service Channel
- Monitor the daily store cleaning operations, ensuring that all reported issues via the Store FM Portal are dealt with by the service providers on time

**About You**:

- **_ Applicants must have the right to work in the UK_**:

- This role has the opportunity to have hybrid working 2 days per week upon successful completion of training/probationary period. Much have proven self management skills.

**How to apply**

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500 (T&Cs apply)