Administration Lead

2 days ago

Orpington, United Kingdom LycaHealth Full time

**Job Summary**:
Your role as a Senior Administrator / Administration Lead will be to provide effective leadership for the administration team ensuring that you demonstrate determination and enthusiasm, resourcefulness, initiative, self-motivation and purpose to deliverthe best results for the organisation. In return we offer a professional working environment with a competitive salary and free onsite parking. The normal working week at Lyca Heathcare is 40 Hours and will encompass five 8.5 hour shifts between 7.30am
- 8pmMonday-Sunday as determined by the needs of the business.

**Role and Responsibilities**:

- Liaise closely with other members and associates of LycaHealth and patients to ensure that relevant information is communicated accurately and promptly
- To supervise and train your team of Administration staff to ensure provision of a friendly, welcoming, interactive, and efficient reception
- Help to promote a culture of excellent Customer Service and identify areas for improvement as appropriate
- To deal in a clear and approachable style with all patients and families, taking care to address any concerns that are raised
- Implementation & compliance with LycaHealth systems and procedures
- Motivates and empowers others to align their efforts to achieve our goals

**Person Specification**:

- Excellent communication and interpersonal skills
- Previous experience within a high-end healthcare environment
- Excellent organisational skills
- Proven ability to effectively lead and empower your team
- Good IT skills including Word and Excel
- Demonstrable ability to work under pressure and to deadlines

**Benefits**:

- Free on Site parking
- Competitive salary £26,000 - £28,000 per annum
- Private Health Insurance

At Lyca Healthcare we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities employer.

Lycahealth encourage and support the vaccination uptake as this remains the best line of defence against COVID19, keeping both our patients and employees safe.

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