Administrator Lead Orpington
4 days ago
LycaHealth is built upon people; our team’s expertise and professionalism is what sets us apart from the crowd and we are recruiting
**Job Summary**:
The normal working week at Lyca Heathcare is 40Hours and willencompass five 8.5hour shifts between7.30am
- 8pm Monday-Sunday as determined by the needs of the business and the rota management. Your role as a Lead Administrator with be to provide effectiveleadership for the established administration team ensuring that you demonstrate determination and enthusiasm, resourcefulness, initiative, self-motivationand purpose to personally deliver the best results for the organisation. You will motivateandempoweryour team toaligntheireffortstoachieveourgoals. In return we offer a professional working environment with a competitive salary and onsite parking.
**Role and Responsibilities**:
- Liaisecloselywithother members andassociates of LycaHealth andpatientsto ensure thatrelevant information is communicated accurately and promptly
- To supervise andtrain your team of Administration staffto ensure provision of afriendly, welcoming, interactive, andefficient reception
- Help to promote a culture ofexcellent Customer Service and identify areas forimprovement as appropriate.
- To dealin a clear andapproachable stylewithallpatientsandfamilies,taking careto addressany concerns that are raised.
- Implementation&compliance withLycaHealth systems andprocedures.
- Motivatesandempowersotherstoaligntheireffortstoachieveourgoals.
**Person Specification**:
- Excellent communication and interpersonal skills
- Previous experience within a high-end healthcare environment
- Excellent organisational skills
- Proven ability to effectively lead and empower your team
- Good IT skills including Word and Excel
- Knowledge of relevant policies and procedures including Health and Safety
- Demonstrable ability to work under pressure and to deadlines
**Benefits**:
- On Site parking
- Competitive salary £26,000 - £28,000 per annum
- Health Insurance
At Lyca Healthcare we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities employer.
Lycahealth encourage and support the vaccination uptake as this remains the best line of defence against COVID19, keeping both our patients and employees safe.
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