Customer Service Practitioner

2 weeks ago


Gateshead, United Kingdom My Learning Skills Full time

**Customer Service Practitioner Level 2 Apprentice**:
**K&A Pharmacy**:
£12,506.00 - 37 hours per week

**Working week**:Monday to Friday 9AM - 5PM Shifts may vary

**Role and responsibilities**:

- Providing excellent customer service.
- General clerical duties.
- Serving customers.
- Cash handling and using till.
- Serving and assisting customers.
- Deal with deliveries and orders.
- Stock Control and stocktaking.
- Deal with enquiries in the shop and via the telephone.
- Learning product lines.
- Pricing of stock.
- Upselling of products and services.
- Estimating, pricing and follow up of quotes.

**Required Skills**:

- Customer service
- Business Principles
- Knowledge and understating
- Research activities
- Commercial awareness
- Managing challenging situations and taking ownership
- Health and safety

**Training and support**:
Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Customer Service Practitioner Level 2Apprenticeship qualification

Customer Service Practitioner Level 2



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