Customer Assistant

6 days ago


London, United Kingdom INPULSE LTD Full time

Join our team as a Customer Assistant and play a crucial role in delivering exceptional service to our valued customers. As a Customer Assistant, you will be the face of our company, assisting customers with their inquiries, purchases, and ensuring a positive shopping experience.

**Responsibilities**:

- Greet customers warmly and provide assistance throughout their shopping journey.
- Utilize effective communication skills to interact with customers in a friendly and professional manner.
- Process transactions accurately using basic math skills and various payment methods.
- Maintain a well-organized and tidy store environment to enhance customer satisfaction.
- Upsell products or services to meet customer needs and enhance their shopping experience.
- Handle customer inquiries over the phone with proper etiquette and professionalism.
- Collaborate with team members to ensure seamless store operations.
- Utilize time management skills to efficiently handle peak hours and prioritize tasks effectively.

**Qualifications**:

- Strong organizational skills to keep track of inventory and maintain a clean workspace.
- Basic math skills for accurate transaction processing.
- Experience in upselling or sales is advantageous but not required.
- Proficiency in phone etiquette for handling customer inquiries professionally.

Pay: From £24,634.00 per year

Ability to commute/relocate:

- London, WC2A 2JR: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 28/08/2024


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