Assistant Technical Officer

Bank Assistant Technical Officer - Band 2 (0hrs contract)

We are looking for an enthusiastic, self-motivated Assistant Technical Officer (ATO) with excellent communication skills to join our friendly supportive team.

We offer in house training for all areas of our service and are keen to provide developmental opportunities to enable you to realise your full potential.

Our current opening hours are 9am - 5pm Monday to Friday. You may be required to work on occasional bank holidays and weekends to ensure continuity of health care.

Please note - this position is available as a bank contract; 0hrs per week to cover annual leave and sickness as and when required.

The Pharmacy Team is a progressive and patient focussed department that has an excellent reputation in the Trust. The post is based in the Pharmacy department at Harplands Hospital. Duties include:

- Assisting in the supply of prescribed items - ensuring that patient confidentiality is maintained at all times
- Dispensing prescribed items - selecting the medicine from stock ensuring that the medicine matches the prescription and is in date
- Creation and receipt of orders - creating orders from the dispensary to Pharmacy Stores
- Carrying out pharmacy top ups on wards - To visit the ward as required and check stocks against a pre-printed stock list. To process the order on return to the Pharmacy and record issues using the computer system, or pass to other members of the team.
- Helping clients to resolve queries and complaints - Take action to resolve the query/complaint in line with SOPs and organisational policies for customer service

North Staffordshire Combined Healthcare NHS Trust is a leading provider of mental health, social care, learning disability and substance misuse services in the West Midlands.

We are a forward-thinking Trust and are extremely proud to have attained the highest possible rating of “Outstanding” from the Care Quality Commission (CQC), one of only two specialist Mental Health Trusts in England to be awarded this.

Our vision is ‘To be Outstanding in all we do and how we do it’ and the way we do inclusion is no exception. As a ‘Disability Confident Employer’, we very much believe that inclusion is something that you feel when you work at the Trust and we are continuously developing our culture of inclusion. Our teams pride themselves on compassion, team work and resilience.

Key Duties/Responsibilities
1. Assist in the supply of prescribed items
2. Dispensing of prescribed items
3. General Duties within the Dispensary
4. Creation and receipt of orders
5. To carry out a Pharmacy top-up service to the wards
6. Help clients to resolve queries and complaints

Corporate Duties
- To produce such documentation and reports as may be required by Pharmacy managers
- To assist in service audits where indicated
- To actively seek to identify his/her own training needs and opportunities to address them
- To ensure that Health and Safety provisions and COSHH Regulations are observed and that safe systems of work are practised.
- To provide cover for other ATOs/SATOs as required during holiday times and staff absences etc.
- To participate in weekend and Bank Holiday rotas as necessary for the efficient running of the service as a whole

Specialist/Technical Requirements
- Good standard of education to include GCSE English and Maths grade C or above.
- NVQ Level 2 in Pharmacy Services (or equivalent)

Please see Job Description and Person Specification for full details.