Reservation Executive

2 weeks ago


London, United Kingdom Big Easy Full time

**Join the Big Easy Family - We're Hiring a Reservation Executive**
**Location**: London, Covent Garden
**Contract Type**: Full-Time (45 Hours/Week)
**Salary**: Competitive + Great Perks
**Start Date**: ASAP

Big Easy is where good times roll - inspired by the Southern States, fuelled by slow-smoked BBQ, fresh lobster, live music, and great cocktails. We’re all about big flavour, big personality, and big hospitality.

We're on the lookout for a **Reservation Executive** to join our buzzing team and be the welcoming voice that kicks off our guests’ Big Easy experience.

What You’ll Be Doing:

- Managing large party and special event bookings
- Providing detailed information on menus, availability, and offers
- Working closely with the front-of-house and events team to ensure smooth service
- Going the extra mile to deliver exceptional guest service
- Staying cool under pressure during peak hours

What We’re Looking For:

- Previous reservations or hospitality experience (restaurant or hotel preferred)
- Great communication skills and a friendly, upbeat personality
- Strong attention to detail and ability to multitask
- Familiarity with reservation systems (Triple Seat, Fork, OpenTable, etc.) is a bonus
- A team player with a guest-first mindset
- Flexible availability (weekends and evenings included)

What You’ll Get:

- A full-time 45-hour contract
- Paid Breaks
- Competitive pay
- Staff meals and generous discounts
- Career progression and training opportunities
- A fun, energetic work culture that celebrates individuality

Pay: £30,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Work Location: In person



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