Document Controller

Hydrasun is a recognised market leader in the provision of integrated fluid transfer, power and control solutions. We are focused on supporting the energy transition through our work in the oil and gas, renewable energy, general industrial and marine industries worldwide.

We are recruiting for a Document Controller based in our Aberdeen Headquarters to work within the Customer Services and International Sales Departments providing a Document Control support function interfacing internally with various sales channels, Hydrasun branch locations, and directly with customers.

This role will be responsible for delivering documentation packages to customers in line with specific defined requirements. This will involve production, revision, and submission of final documentation.

**Essential Experience, Qualifications, and Competencies**:

- Demonstrable experience of administration experience gained within an Oil & Gas Environment.
- Knowledge of various electronic documentation management systems such as ODIC, LiveLink, SharePoint, ShareCat, etc.
- Ability to communicate effectively with all levels of staff, both written and orally.
- Competent in the use of Microsoft Word, Excel, and Adobe Acrobat.
- Excellent attention to detail.
- Ability to plan and organise workload to ensure all deadlines are met.
- Knowledge of file format conversion processes.
- Able to demonstrate a flexible, “can do” approach to their work.

**Desirable Experience, Qualifications, and Competencies**:

- Experience gained within a product supply environment.
- Understanding of Document Control principles.
- Technical background.
- Proven skills in presenting.
- Knowledge of Quality Management Systems.

**Responsibilities include but are not limited to**:

- Produce specific documentation in accordance with both Hydrasun and customer-defined formats & requirements, including SMDL / SRDL documentation.
- Interface with internal Hydrasun Sales Channels regarding the provision of specific documents and compilation of submissions to customers.
- Follow documentation requirements schedule and expedite as necessary. Submit documentation in line with defined timetables and in the manner prescribed in the Hydrasun QMS or customer-defined instructions to vendors.
- Review specific customer feedback regarding documentation, liaise with relevant Sales Channel, revise accordingly, and respond to facilitate timely final invoice submission and payment.
- Assist in ongoing customer satisfaction in respect of supporting documentation. Facilitate any customer issues through the relevant Sales Channel.
- Assist in maximizing through month invoicing by effective management of document-reliant sales orders.
- Assist in the development of project and corporate-specific procedures, and reporting formats to meet customer requirements.
- General understanding of Health, Safety, Environmental, and Quality responsibilities.
- Contribute towards the development of a continuous improvement culture within the Document Control department.
- Support Proposals & Tenders Department with completion of questionnaires and compilation of tenders/prequalification documentation.
- Perform prescribed quality checks on all documentation processed through DCC prior to submission through client-endorsed systems.
- Assist in the creation, management, and implementation of DCC manuals, protocols, and processes.

Hydrasun is committed to being an equal opportunities employer, and no applicant will receive less favorable treatment, either directly or indirectly, during the recruitment process or during their employment as a result of a ‘protected characteristic’ as defined by the Equality Act 2010.

**We respectfully request No Agency submissions.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Ref: 1670