Insurance Sales Apprentice

5 days ago

StocktononTees, United Kingdom PIB Group Full time

UKINsuranceNet have an exciting opportunity for a Insurance Sales Apprentice to join their team. This role will provide day to day support to customers and the sales team. The main objective being to provide administrative support to the department andassist in exceeding customer expectations through the delivery of exceptional customer service. All employees are expected to conduct themselves with integrity and professionalism, placing the customer at the centre of all we do and is central to our culture.
**The Role**:

- To establish telephone contact with leads and ensure open leads are followed up
- To provide administrative support to sales team
- To answer overflow calls
- To assist with direct mailings on marketing campaigns
- To understand all protocols and ensure that are followed correctly
- Effective time management with the ability to organise and prioritise own workload
- Professional and courteous telephone manner
- Data Processing
- Accurate with attention to detail
- Understanding and knowledge of ‘Customers Best Interests’ and how this is applied throughout everyday tasks to ensure our customer’s best interests are met.
- Good understanding of exceeding customer expectations
- Basic understanding of Customer Retention
- Good understanding of exceeding customer expectations
- Going the extra mile’ to deliver excellent customer experience
- Positive and professional attitude displayed in the workplace
- Continually seeking ways to improve own and company’s performance

**Further information**
As well as a competitive salary we offer the following benefits
- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Very generous maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
- If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
- We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
- PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
- PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to helpreduce PIB’s carbon footprint.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
Ref: 133 828

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