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Project Administrator

2 weeks ago

Gloucester, United Kingdom Wills Bros Civil Engineering Ltd Full time

Project Support Assistant/Public Liaison Officer

Location: Gloucester

Wills Bros Civil Engineering Ltd are looking for a Project Support Assistant/Public Liaison Officer to join the team based on site on our project in Gloucester. This is a full-time role Monday to Friday, however occasional evenings and weekends may be required, due to the nature of the position.

Essential Qualifications and Skills
- Effective Communication: Proficient in both written and verbal communication.
- Approachable: Presentable and confident in engaging with on-site teams, client personnel, and members of the public.
- Digital Engagement: Experience in leveraging digital tools to foster positive community engagement.
- Driver's License: Possession of a valid driver's license.
- Can-Do Attitude: Demonstrates a proactive and solution-oriented approach.

About you
- Confident and Enthusiastic: Displays confidence and enthusiasm in communication and engagement.
- Social Responsibility: Passionate about social responsibility and community collaboration.
- Team Leadership: Capable of leading project teams to achieve employment, skills, and community benefit goals.
- Networking Skills: Proficient in networking and collaborating with local interest groups and employment schemes.
- Strong Work Ethic: Demonstrates a strong work ethic and commitment to task completion.
- Organizational Skills: Highly organized and able to work independently.
- Problem Solving: Effective problem-solving and conflict resolution abilities.

Core Day-to-Day Responsibilities
- Collaborate closely with site management teams to implement plans and address challenges and delays.
- Report and monitor project community benefit Key Performance Indicators (KPIs).
- Prepare and contribute to monthly reports for Management and Clients.
- Engage and involve the supply chain in achieving community benefits and employment & skills delivery plans to instil a positive community benefits 'culture' within the project.
- Fulfil Stakeholder Engagement and Public Liaison requirements as necessary.
- Advocate for corporate social responsibility and charitable work within the community.
- Draft communication and engagement plans, project newsletters, advanced works notification letters, and update project information boards.
- Serve as the primary point of contact for project inquiries, ensuring timely issue resolution.
- Keep all stakeholders informed of work progress and maintain a high level of customer care.
- Coordinate and attend events such as meet-the-contractor sessions, careers fairs, and school engagement events.
- Provide administrative support to the site team.

Best Practices within the Company
- Identify, document, and share best practices and innovative approaches for community benefit delivery plans.
- Offer project management teams guidance on best practices to achieve targets.
- Collaborate with the project team to attain a Certificate of Excellence from the Considerate Constructors Scheme.
- Promote value for money in achieving goals and targets.
- Cultivate strong relationships with social enterprises, charities, and employment schemes.
- Liaising with Third Parties
- Interact with local authorities and client communication managers regarding community engagement and governmental procurement targets.
- Establish and cultivate partnerships with local communities and various agencies, including Community Councils, Educational and Employment Providers, Businesses, and Community Groups.

About the Company

Wills Bros Civil Engineering Ltd. is a prominent UK & Ireland Civil Engineering Contractor. Founded in 1972 by two brothers, Charles and James Wills, the company embodies a family-focused ethos. Specializing in road and bridge construction, we are dedicated to environmental protection and sustainability values.

How to Apply

Equal Opportunities Employer

**Job Types**: Full-time, Permanent

**Salary**: From £25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Gloucester: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person