Administrator
5 days ago
**Administrator**
**£23,000**
**Gloucester**
We are pleased to be working with a well-established security company, based in Gloucester. They provide expert, independent, and bespoke Fire, Security and IT Solutions design, installation, and support. Working across all major market sectors, on majorconstruction projects and with end-user organisations, with an approach that values true collaboration.
Now seeking a full time Administrator on a permanent basis, to aid the Operations Manager with the smooth running and co-ordination of the technology department, ensuring customer excellence and service delivery is achieved.
**Responsibilities**:
- Ensure all invoicing is completed and kept up to date
- Assist with creating and maintaining project documentation
- Document service desk processes and procedures
- Collate overtime and expense requests for the tech team
- Record and action key dates for projects and departmental records
- Arrange training
- Monitor and report on engineer time against client activities
- Process engineers time sheets
- Schedule installations with clients
- Book accommodation for engineers
- Maintain effective communication and work as a proactive team player, to ensure correct information is available to the department
- Monitor outstanding project tasks and chase for update/completion
- Assist the Service Desk Manager with scheduling engineer rotas
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**Skills/ Experience**:
- Excellent communication skills, written and over the phone
- English Language (written and verbal) to a GCSE level or equivalent
- Good IT literacy and ability to use most standard Microsoft packages
- Excellent and demonstrable organisational skills
- Excellent customer service skills
- Comfortable working within a team or on own initiative?
**Benefits**:
- 25 days holiday plus BH's with the opportunity to buy or sell up to an additional 5 days
- Healthcare Cash Plan
- Life Insurance
- 4 times annual salary
- Employee Assistance Programme
- Access to 24/7 GP helpline and online GP surgery
- Access to discounts from 1000s of retailers through PERKS
- Personal accident protection
- Enhanced maternity and paternity pay
- Enhanced paternity leave
- Long Service Awards
- Cycle to work scheme
- Voluntary critical illness cover for yourself and partner
We hire across a vast range of roles including HR roles, Lawyers, Solicitors, Paralegals, Legal Administrators and other office-based roles, including Administration and Office Management.
We manage HR, Legal and Office jobs in Gloucestershire and the Southwest including Cheltenham, Gloucester, Worcester, Tewkesbury, Cirencester, and Bristol.
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