Housing Officer

2 weeks ago

Kingswood, United Kingdom South Gloucestershire Council Full time

How you'll make a difference:
You will make a difference by procuring and managing quality private sector accommodation for people who are homeless or threatened with homelessness as well as supporting people to sustain their tenancies.

What you will be doing:

- You will be responsible for ensuring tenancies are managed effectively, including rent collection and dealing with any repairs issues or concerns with the tenant’s conduct.
- It will be your responsibility to complete regular property inspections and ensure compliance with all regulations and codes of practice.
- You will liaise with tenants, landlords, and maintenance contractors, signposting to appropriate support services where issues are identified.
- You will promote the work of the team and actively seek to procure new properties for the portfolio.
- Regularly, you will provide advice to colleagues and customers, ensuring that advice is clear, accurate and up to date.

What we need from you:

- It is essential you hold a relevant qualification e.g. minimum of NVQ 3, 2 A levels or equivalent qualification, or have relevant experience in a housing, homelessness, or a housing management environment.
- Given the elements of this role, you will have a good understanding of housing management practices, and good experience of delivering housing services to vulnerable people and minority groups.
- You will demonstrate knowledge of landlord and tenant responsibilities, enforcement action and legal processes.
- We require you to have a comprehensive understanding of relevant processes, procedures, regulations and codes of practice.

***What you need to know**
- This is a full time role, working 37 hours per week.
- Please note that due to the nature of this role, it is a requirement of employment that a Disclosure and Barring Service (DBS) check is obtained.

Interviews will be held on 18th March 2025.

**How a career at South Gloucestershire Council is different**
- As part of our benefits package, you will receive** generous annual leave** (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.
- We know our team work best when they have balance in their lives, and we offer genuine **flexibility** to help them achieve that **work/life balance.**:

- We invest in the careers of our people, and we are recognised for the quality, breadth and depth of our **training and development** offer, which helps our people make the greatest long-term difference in their work.
- What’s special here is the strength of the **team ethos**, the support and the training


Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.
- We're building and shaping communities which people are proud of.
- We're working with the most vulnerable in our community to help them achieve what they want in life.
- We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.

**We’re making a difference, be part of it**

To view the full job description, please click this link: Housing Officer - Job Description

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