Housing Officer

10 hours ago

Kingswood, South Gloucestershire, United Kingdom South Gloucestershire Council Full time

How You'll Make a Difference
As a Housing Officer you will manage quality private sector accommodation across the whole of South Gloucestershire, for people who are homeless or threatened with homelessness, as well as supporting people to sustain their tenancies.

What You Will Be Doing

  • You will be responsible for all aspects of property management, including lettings, monitoring rents, organising repairs, inspecting properties and liaising with landlords.
  • It will be key for you to maintain regular contact with tenants, understanding and identifying concerns and signposting to the relevant services.
  • You will promote the service to potential new landlords, to help bring in new properties to expand the existing property portfolio.
  • To identify the right properties for tenants, you will work closely with landlords and the teams within HomeChoice.
  • You will carry out administrative tasks and complete the necessary paperwork to sign up new tenancies.
  • Regularly, you will be required to visit tenants in their homes, sometimes at short notice.

What We Need From You

  • It is essential you have relevant practical experience of housing management.
  • You must have working experience of delivering housing services to vulnerable people and minority groups.
  • You will demonstrate knowledge of landlord and tenant responsibilities, eviction procedures and legal processes.
  • Given the elements of this role, it is essential you can communicate effectively and demonstrate strong problem solving skills to address issues effectively.

What You Need To Know

  • All applications will be initially reviewed and if you are shortlisted, you will be invited to complete a short psychometric assessment. If you are successful through this stage, you will be invited to an interview.
  • Please note that due to the nature of this role, it is a requirement of employment that a basic Disclosure and Barring Service (DBS) check is obtained.
  • You will be expected to travel throughout the authority and surrounding area, sometimes at short notice, so you must have regular access to a vehicle or have an alternative means of travel.

Interviews will be held on 9th December 2025.
How a Career At South Gloucestershire Council Is Different

  • As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.
  • We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
  • We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that work/life balance.
  • We invest in the careers of our people, and we are recognised for the quality, breadth and depth of our training and development offer, which helps our people make the greatest long-term difference in their work.
  • What's special here is the strength of the team ethos, the support and the training.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.

  • We're building and shaping communities which people are proud of.
  • We're working with the most vulnerable in our community to help them achieve what they want in life.
  • We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.

We're making a difference, be part of it
To view the full job description, please click this link: Housing Officer - Job Description

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