Maintenance Assistant

**We are expanding our Maintenance Team**

**Friday - Monday (Friday & Monday 10am-6pm / Saturday & Sunday 8am-4.30pm)**

We are looking for an experienced maintenance assistant. A pro-active individual with a can-do attitude to work within our reception team to deliver a memorable guest experience. Our newly renovated restaurants and function rooms host a variety of guests from corporates to families and everything in between. Welcoming guests from arrival to departure you will enjoy a busy and diverse workload.

**What is the main purpose of the role?**

To complete all maintenance related work within the hotel and grounds in a timely manner to ensure that the company standards are maintained.

**Key Responsibilities and Duties**

To ensure that all reactive and planned preventative work is completed effectively while working with all departments within the hotel

To ensure that all work is completed in a timely manner and that works areas are left clean and tidy

To ensure that all company internal disciplines and procedures are established and followed in order to maintain a safe working environment

To support all procedures in maintaining brand standards and consistency.

To ensure that there is minimum disruption to guest and that all work is of the highest quality and that standards are maintained within the hotel.

To support property audits within the hotels and complete any action points in a timely manner

To implement good practices and new technologies to conserve/optimize energy wherever possible

To record benchmarking data including meter readings

To report on maintenance stock levels to the Maintenance Manager

To respond to any enquiry within the guidelines agreed by the hotel

To be fully aware of the Hotels’ facilities and take every opportunity to ensure the hotel is maintained to an exceptional standard

To identify issues and address them in a pro-active manner

To ensure effective record keeping of all maintenance work is up to date

To attended any communication meetings where appropriate to represent the department

To work with the systems in place to ensure that all maintenance issues are addressed in a timely manner

To ensure weekly updates are reviewed and acted upon

To support the hotels environmental initiatives and policies in a proactive manner

To ensure that quality standards are maintained

To attend any training meetings as required for the better performance of your role

To comply with Company and statutory procedures relating to fire, hygiene, health and safety

To undertake any other reasonable request from a member of the senior management team

To undertake any other reasonable request from the General Manager

**23.** To follow the health and safety procedures

**24.** To comply with any training given

**25.** To follow emergency relating to contingency emergency planning and bomb procedures

**26.** To follow all company procedures as trained

**Engaging Hospitality**

To be an ambassador for the hotel welcoming new colleagues and helping them to settle into the business.

Demonstrate a “can do” attitude always offering engaging hospitality to all colleagues and our guests

Promoting the image and of the company at all times, through our behaviour and personal presentation ensuring we are always smart and ready for business at all times.

**Learning and Development**

To attend and contribute to (or deliver) regular value added learning and development sessions carried out by your HOD or specialist within the business to support both business performance and personal learning.

To ensure you perform your daily duties in accordance with the trained and communicated standards and lead by example in developing a customer focused engaging service driven hospitality offering to our guests and internal colleagues

Take an active role in enhancing and taking ownership for your own continuous personal development.

**Health & Safety**

To ensure that the Company Health & Safety procedures are adhered to and implemented within the department.

To be aware of all legislation that is relevant to your work and ensure that all legal requirements are met including: licensing, health & safety at work, COSHH, environmental health, fire precautions, manual handling and any other relevant policies.

Reference ID: Maint24.02

**Job Types**: Full-time, Permanent

Additional pay:

- Tips

**Benefits**:

- Canteen
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site gym
- On-site parking
- Referral programme

Schedule:

- Day shift

**Experience**:

- Maintenance: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: Maint07.11.24