Customer Service Adviser
3 days ago
**Job Summary**
**£21,500 - £24,000, plus bonus and benefits**
Boston Seeds Ltd is a successful and ambitious business with a rapidly expanding online presence - the UK’s largest online retailer of grass seed and wildflower seed. Annually, we deliver over 100,000 orders on the 'Next Day' service. Based at our Kirton office, near Boston, this is a full-time, permanent position working Monday to Friday.
We have a friendly team who ‘muck-in’ together and enjoy their work. We need to increase our customer service team with this key appointment. Our aim is to provide our customers with a service 'second to none'.
**Job Summary**
You will be experienced in an office-based sales environment and capable of dealing with a wide range of situations. Boston Seeds will give you every opportunity to develop your skills and reward you for doing so. We look forward to your enthusiasm, willingness to learn, and flexible approach. Product training will be provided.
**Duties**
- Handling customer inquiries
- Taking and processing orders
- Liaising with suppliers
- Order tracking and progress chasing
- Assist in day-to-day office activities
**Desired Skills**
- Confident and courteous telephone manner
- Literacy and numeracy at a high level
- Familiarity with MS Office and accounting software
- Ability to work in a busy ‘team’ environment
**Job Types**: Full-time, Permanent
**Salary**: £21,500.00-£24,000.00 per year
Schedule:
- Monday to Friday
Work Location: One location
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