Customer Relationship Executive

2 weeks ago


Coventry, United Kingdom Kinorigo Ltd Full time

**Customer Relationship Executive - Construction**

**Industry**: Construction, Building, Natural Stone, Porcelain tiles.

**Location**: Tile Hill, Coventry - Office Based

**Salary**: £26-£30K depending on experience

**Position**: Permanent

**Hours**: Full Time

**Holidays**:20 days per annum

Kinorigo, specialists in the supply and installation of natural stone and porcelain is looking for a highly motivated, results driven **Customer Relationship Executive** to join their busy Coventry based team. You will play an important role in the commercial success of the business by developing client relationships and converting business for high end / luxury UK based projects. If you are proactive, with excellent communication skills and outstanding attention to detail, this could be the role for you.
- 12 months + experience in customer relationships / business development
- Driven with passion to succeed
- Commercial acumen
- Excellent relationship builder (with internal / external stakeholders)
- Adaptable and proactive
- Excellent time management, organisational and presentation skills
- An understanding of the construction or tiling industry
- Proficient Excel / experience of CRM systems
- Able to read design plans & drawings preferred but not essential

**Key Responsibilities**:

- Developing relationships with new customers & building existing customer relationships
- Identifying sales opportunities and upsells
- Building a sales pipeline
- Day to day customer relationship management; discussing services, products and projects with prospective and current clients
- Day to day support for the Project Estimating team
- Prepare and produce accurate cost estimates for both materials and labour
- Ensuring project files and CRM kept up to date
- Working with ‘Taking off Plans’ and populating ‘BOQ’s’
- Liaising with suppliers to get quotes, prices and delivery times for products
- Populating project sheets
- Ensuring estimates / quotes are accurate and updated as required
- Processing supply only orders
- Liaising with customers to fulfil supply only needs
- Lead generation if required

**Salary**: £26,000.00-£30,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Coventry: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: 61181+1



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