Retail Operations Executive

**Retail Operations** Executive**

**Leatherhead**

**£26 - £29k**

We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to create respect and success for the professional skin therapist and aesthetic practitioners through Skin Centres, Spas, Medi Clinics and Wellness Centres. Our brand DNA is delivered through outstanding business support, excellent education and revolutionary product in the hands of expert practitioners.

**Do you dream of being part of this industry changing movement? If so, we are looking for inspirational top talent to be part of something special.**

**Do you want to be part of our tribe?. Keep reading**

The Retail Operations & Commercial Executive is responsible for providing efficient operations support to the retail division to ensure the smooth running of all locations and availability of business reporting for all stakeholders. The Retail Operations & Commercial Executive will work with retail stores to ensure adherence to procedures and effective system operations. This position reports to the Retail Operations Manager.

**The responsibilities of the Retail Operations and Commercial Executive. Could this be you?**
- Ensure operational efficiency of retail locations through effective equipment maintenance and event ordering processes.
- Support the Head of Retail and Retail Business Manager with reporting and data requests through retail systems.
- Maintain fully operational retail locations with strong brand representation.
- Foster strong relationships and communication with internal and external peers and contacts.
- Conduct monthly calls with regional managers to inform them about new processes and operational updates.
- Process event orders and coordinate with the DDC for deliveries and logistics.
- Maintain up-to-date records of event equipment movement in Asset Tiger and ensure adherence to event processes.
- Manage equipment budgets and consistently review cost-saving opportunities.
- Handle maintenance requests regarding equipment.
- Keep Asset Tiger updated with equipment movement, new additions, warranty information, and costs. Perform monthly audits at one location per month to ensure accuracy.
- Submit all equipment purchase orders.
- Manage and monitor the hydrafacial ordering process and track consumable usage.
- Oversee laundry suppliers and agreements.
- Collaborate with IT on the management of music systems across treatment rooms.
- Source new equipment and consumables as necessary and ensure smooth delivery through the warehouse to stores.
- Collaborate with the UK Facilities Manager to support store maintenance.

**Do you have the below skills?**
- Excellent communication skills.
- Strong business judgment and reporting capability.
- Proficient in Microsoft Office, Excel.
- Ability to establish strong working relationships.
- Highly organized with meticulous attention to detail.
- Strategic and creative thinker. A Can-do attitude and team-focused approach to inspire and drive the team.

**What is in it for you?**
- Private Health Care with AXA PP and Medicash
- Life insurance with Yulife which includes - Smart Health a 24-hour GP access and Yumatter an Employee Assistance Programme
- A 5% pension contribution from the company as well as access to a pension's advisor.
- Your Birthday off work
- 5 paid sick days per year
- £70 monthly product allocation
- Access to new product innovation before they hit the shelves so that you can experience the products first-hand
- 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Ren, Murad and Kate Somerville
- Access to Unilever Discounts, an online shopping website discounts on multiple high street brands
- The opportunity for growth and progression, we really invest in your personal development through our Learning and development platforms.
- Treats in the office such as our Free Ice Cream Fridge and regular complimentary skin treatments
- A Connected Workforce Policy - 60% of your working week will be at the office and 40% of your working week you can work from home. PLUS a new additional work from anywhere week during the year without having to use annual leave

Want to become part of the next chapter in Dermalogica's rich history of success?