Client Care Coordinator

2 weeks ago


Malton, United Kingdom ONEBRIGHT Full time

**Do you have the confidence to undertake inbound and outbound calls and be the voice of Onebright to our clients?** At Onebright, we connect individuals with outstanding therapists, providing every person with the best mental healthcare. Our mission is to create a brighter tomorrow by providing easy access to personalised, life changing mental health support. - Are you an efficient, accurate administrator than is comfortable with case management systems and processes? - Do you understand how to manage client expectations, and work to give them clear guidance and support when they contact Onebright? At Onebright we have opportunities to join us as a **Client Care Coordinator** at our head office in York. As a **Client Care Coordinator**, you will be working as part of a large team who are highly supportive and effective at helping our clients. - You will be engaging in discussions with our clients about their issues, and you will need to be able to record, document all information in real time on our case management systems. - As a Client Care Coordinator, you will undertake industry leading training to provide you with a detailed understanding of our key performance requirements and system and document management across multiple platforms - Your IT skills will need to be robust, as you will be working between various Microsoft, CRM, and bespoke software platforms. - Being responsible for your own portfolio of cases, you will provide pro-active case management through inbound and outbound calls to maintain regular contact with our clients and therapists. - Having worked in mental health, or having an interest in psychological services is desirable but not essential as all training will be provided. At Onebright we offer a competitive set of benefits to our staff including: - Annual leave is 23 days + All Bank Holidays - Employee Assistance Program - Private Company Pension - Rewards Gateway accessing Onebright discounted services and offers. - Technology package supplied to support you whilst working at home. - Holiday Purchase Policy - Hybrid Working is allowed upon successfully being deemed competent, you will be required to remain working at our office until such time as you are deemed competent. - Subsidised Canteen on site - Free onsite parking "Don’t meet every single requirement? - For further information please call the Onebright Recruitment Team on 01904 933519 for more information. **Job Types**: Full-time, Permanent **Salary**: Up to £21,000.00 per year **Benefits**: - Additional leave - Casual dress - Company events - Company pension - Cycle to work scheme - Employee discount - Free parking - On-site parking - Referral programme - Sick pay - Store discount Schedule: - 8 hour shift - Monday to Friday Work Location: Hybrid remote in Malton, North Yorkshire



  • Malton, United Kingdom Sandstone Care Group Full time

    Manor Park Care Home **Hours**: Full Time and Part Time available **Salary**: 12.36 per hour **Start Date**: Early September (exact date TBC) **Shift Pattern**: To be confirmed. Full flexibility required, including availability for both weekday and weekend shifts. Opening in mid-September in the heart of Malton,Manor Park Care Homeis a brand-new,...

  • Care Client Executive

    11 hours ago


    Malton, United Kingdom McClarrons Limited Full time

    McClarrons is an independent insurance brokerage with our head office in Malton, North Yorkshire, a number of remote workers across the country and another office in Hull. We specialise in a number of niche sectors, one of which is Care & Social Welfare, with clients and team members up and down the country. We also have an in-house Claims Team who provide...


  • Malton, United Kingdom Barchester Healthcare Full time

    Job Description ABOUT THE ROLEAs an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and...


  • Malton, United Kingdom Sandstone Care Group Full time

    Part-time Activities Coordinator. Manor Park Care Home Hours: 20 hours per weekSalary: £12.36 per hour Shift Pattern: 10am-4pm 4 days per week including alternate weekend workingBased in the heart of Malton and newly opened Manor Park Care Home is a brand-new purpose-built facility offering exceptional residential nursing and dementia care. As part of the...


  • Malton, United Kingdom North Yorkshire County Council Full time

    **Grade H** **Vacancy Hours 37** **Contract Type Permanent** **Weekend Working** **Part of Standby rota** **Closing Date** **18 June** **Interview Date 5 July** **Venue for Interview Ryedale House** **Ryecare Lifeline Coordinator** **Salary - £27,344 to £30,151** **Permanent 37 hrs per week, Monday to friday** **Hybrid Working** Would you like...


  • Malton, United Kingdom Castle Employment Group Full time

    Job DescriptionWe are looking for an experienced Import & Export Coordinator to join a well-established engineering company in Malton.This is a fantastic opportunity to take ownership of import and export operations ensuring goods move smoothly in and out of the business while maintaining compliance and accurate documentation.As Import & Export Coordinator...

  • Resident Activities

    1 week ago


    Malton, United Kingdom Barchester Healthcare Full time

    A leading care home provider in the United Kingdom is seeking an Activities Coordinator to create tailored programs focused on residents' wellbeing and social engagement. This role requires warm and empathetic individuals with strong organizational and creative skills. Competitive pay and a comprehensive benefits package are offered, including free training...

  • Office Coordinator

    2 weeks ago


    Malton, United Kingdom Rounthwaite & Woodhead Full time

    **Key Responsibilities**: - Assist in the day-to-day running of the office to ensure smooth operations - Answer incoming calls and handle client enquiries with professionalism and efficiency - Schedule and manage appointments, ensuring seamless coordination - Maintain a well-organised and tidy office environment - Support the team with various...

  • Administrator

    1 week ago


    Malton, United Kingdom Sandstone Care Group Full time

    Administrator. Manor Park Care Home Salary: £13.51 per hour Hours: Full-Time 37.5 hours per week Shift Pattern: Monday to Friday 9am-5pm We are seeking a proactive and professional Administrator at our brand-new Manor Park Care Home. Based on-site in the picturesque town of Malton you will be responsible for handling enquiries coordinating visits and...

  • Care Team Manager

    2 weeks ago


    Malton, United Kingdom McClarrons Limited Full time

    McClarrons is an independent insurance brokerage with our head office in Malton, North Yorkshire, a number of remote workers across the country and another office in Hull. We specialise in a number of niche sectors, one of which is Care & Social Welfare, with clients and team members up and down the country. We also have an in‑house Claims Team who provide...