General Advice Coordinator

7 days ago


Nottingham, United Kingdom Nottingham and Notts Refugee Forum Full time

Job description

This vital and varied role involves coordinating NNRF’s general advice service, which for many clients is their main point of contact with the Forum. The service, staffed mainly by volunteers, provides information and assistance on a wide range of issues including destitution, housing, debt, welfare benefits, health, and asylum support.

As Coordinator you will take the lead on recruiting, training and supervising our amazing team of volunteer advisors, helping to ensure the provision of high quality, responsive and holistic advice and support for our clients. You will also need to develop and expand advice services in response to emerging needs and ensure smooth referrals between other Forum services and outside organisations.

We are looking for someone with a minimum of two years’ experience of both managing volunteers and providing advice and support to asylum seekers and refugees. You will have excellent communication skills and have the ability to maintain good professional relationship with both colleagues and external agencies.



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