Senior Governance Officer

**Senior Governance Officer**

You’ll provide effective and confidential support to the Board and Committees, Executive Team; Directors and wider Senior Leadership Team as well as managing the Governance Officers.

**What you’ll be doing**
- Providing effective day to day management of the Governance Officers and ensuring close links with the Executive Support Team for the support to CEO and Executive Team.
- Working closely with the Head of Governance to develop and maintain a strong system of corporate governance, including forward planning and ensuring compliance with the Code of Governance and all relevant policies.
- Attending meetings and taking accurate notes and minutes, maintaining decision monitors and action monitors as required, ensuring that they are dispatched to agreed deadlines after the meeting and are followed up and reported on in a timely manner. This will include Board and Committee meetings; with the role having specific responsibility for at least two committees.
- Acting as a key point of contact for the Board and Committee Members, Executive and Directors, triaging enquiries and providing initial responses; escalating issues and complaints and responding as required to ensure the effective flow of information to internal and external stakeholders.

**What you’ll need**
- Significant experience of working in a corporate support environment with senior stakeholders. Experience of this in the housing/social housing sector is desirable but not essential.
- Significant experience of minute-taking and meeting management.
- Excellent use of the full range of Microsoft Office
- Ability to work flexibly, including some evening meetings, and to complete tasks in an accurate and timely manner when working under pressure and with conflicting deadlines.
- Ability to work as part of a team as well as on own initiative
- Ability to work with a high level of tact, diplomacy and discretion when working with sensitive information.
- Ability to work positively with staff and other stakeholders, and a proactive approach to problem-solving, information sharing and issue resolution.

**What we need from you**
- A passion for customer service
- You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects
- A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
- A passion to advocate on behalf of people and communities
- A commitment to work in partnership with others for the benefit of Great Places
- A commitment to continuous learning and improvement
- Ability to work flexibly and when needed outside normal working hours to ensure service continuity
- An ability to work in uncertainty.
- To be professional and work with integrity, inclusivity and respect for diversity
- As a line manager you will need to actively support your colleagues with their development and well-being, some experience of this is desirable but not essential as we offer full support to people transitioning into a management role.

**What we give you in return for your hard work and commitment**
- ** Pension ¦**DC scheme (up to 10% contribution from both colleagues and Great Places)
- ** WPA ¦** Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members)
- ** Ways of Working¦** We offer some hybrid and flexible working
- ** Annual leave ¦**Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays
- ** Reward & Recognition ¦**You Count Rewards are individual reward’s for going ‘above & beyond’
- ** Professional fees ¦** The business pays the cost of one professional role related membership fee for each colleague
- ** The Market Place ¦**high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
- ** Wage Stream ¦** You can access savings opportunities and early access to wages
- ** Health and Wellbeing Initiatives ¦** Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing

At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities.

You can find details of our story, our vision and our values **here**.